NOCONA GENERAL HOSPITAL HOME AND COMMUNITY SUPPORT

nocona, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1991

Key Information

Years in Operation

35

Location & Directions

Address

507 CROXTON

NOCONA, TX

Service Area

This agency serves patients in NOCONA and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:92%
Rate 9-10:98%

Based on patient surveys

Quality Highlights

Based on CMS quality data

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

77% improved in bathing

Based on patient outcomes

Better than average

85% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
92%
Rated 9 or 10 (Excellent)
98%
Team Gave Professional Care
97%
Team Communicated Well
95%
Discussed Medicines & Safety
97%
Completed Surveys
41
40% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate68.8%
Improvement in Walking/Mobility96.3%
Improvement in Bathing76.6%
Improvement in Getting In/Out of Bed92.6%
Improvement in Breathing84.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury12.8%

Lower is better

Discharge Function Score82.9%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.5
37 reviews
Kari Prescott

Kari Prescott

One nurse in particular has an issue with being very unethical and inappropriate. Especially with married men while at work. Shame shame

Verified Google review
Sarina Roselli

Sarina Roselli

My boyfriend arrived at the ER here with a gash on his foot from a work injury, he waited in the ER for 2.5 hours before being seen. Did not bring him back in a wheel chair, just watched him limp his way back. They didn’t get him stitched up until another hour after that. His injury chipped his bone as well. They sent him home with no pain medication or instructions on what to do at home. No instructions on when he can go back to work. The discharge papers also have no instructions. The woman at the front desk didn’t ask for his insurance and when he asked if she needed it she stated “I have no clue”. His pain at home has been unmanageable, he could not sleep. He called the ER today to inquire about pain medication and they stated “probably just want you to switch between Tylenol and ibuprofen”. This injury is all the way to the bone, the laceration needed 9 stitches, and won’t even prescribe extra strength Tylenol or ibuprofen? No one in this hospital seems to know what they’re doing.

Verified Google review
Bridget Sulkowski

Bridget Sulkowski

Came in because I accidentally jammed something into my ear. I pulled it out at home. But noticed immediate pain and it was bleeding. Primary car said go to the er. I was dizzy and nauseous, couldn’t hear, my ear is ringing, tightness in my face . All for the doctor to whom I thought was nice at first, to look at it and say let me go grab something for you and about 15 mins later the nurse(whom I’ve seen somewhere else before and wasn’t the nicest person in the first place. She made it seem as if I wasn’t important to begin with.) came in and they discharged me. No ear drop for pain relief. No nasua medicine while I was there. I was told to pick it up which takes a while to get filled. And to put orjel in my ear when I get home. This was a waste of money. The gave me no relief at all. I just wanted a simple freaking ear drop or heck put the orjel in there while I’m here. Give me zophrane while I’m here. It was not at all like I was asking for anything hardcore or a narcotic. But seriously waste of money. & that nurse was rude to me before at where she was before and I wanna say I filed a complaint there also. It is the older blonde lady with short hair. She is a joke. The doctor seemed cool but didn’t realize this was the way I would be treated and I’m not sure if he played a factor in this. But why spend all the money to go for NO RELIEF! I would rather go to Decatur Hospital any day then this place.

Verified Google review
Arminda Hardee

Arminda Hardee

Do not go here. They will leave you to suffer. Ended up leaving and taking my parents to Harris where they took care of them immediately. My mom was So dehydrated her body was drawing up after an hr of waiting for help we left and will never go back. What a sorry excuse for a hospital.

Verified Google review
Elizabeth Strickler

Elizabeth Strickler

Dr. Benson and FNP-BC Erica Patton have taken phenomenal care of my mother over the last two weeks. They are knowledgeable, caring, and helpful. The nursing staff has been exceptional. I couldn’t be more pleased!

Verified Google review

Reviews from Google Places for NOCONA GENERAL HOSPITAL HOME AND COMMUNITY SUPPORT. These are real experiences shared by families and patients.