ELARA CARING

paris, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1997

Key Information

Years in Operation

29

Location & Directions

Address

4025 LAMAR AVE, STE 130

PARIS, TX

Service Area

This agency serves patients in PARIS and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:84%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.82% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
94%
Team Communicated Well
90%
Discussed Medicines & Safety
87%
Completed Surveys
86
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate65.5%
Improvement in Walking/Mobility94.1%
Improvement in Bathing98.5%
Improvement in Managing Medications91.1%
Improvement in Getting In/Out of Bed92.2%
Improvement in Breathing94.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score90.8%
Health Info Transfer to Provider35.7%
Health Info Transfer to Patient91.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2
4 reviews
Everett E. Reilly III

Everett E. Reilly III

We went months without our contracted assistance people. The supervisor for our area. In Paris Texas was horrible. She would not listen to what I told her and she treated me like I was a toddler. I cant walk. I'm not stupid.

Verified Google review
Dannyfrom Texas

Dannyfrom Texas

This review is for the answer services used after hours. I just called to get a nurse to come see about my dad's hand and the lady that answered had a hard time understanding me for some reason. I had to ask if she was with Elara at all. She actually asked me if I was a nurse at one point. She was not really listening to what I was asking her. I had to spell out my name twice to her. It really was below the standard I have come to expect from someone representing the company. Sorry to leave such a terrible review but this person is in need of more training. update review.. Another rep. called me back in about 15 minutes to say that the request I just did had not gone through. She had to redo what the first person had done and resend it. In the end the nurse on call did come that day and took care of the situation. Here again this review is mainly for the answer service the company uses after hours. thank you.

Verified Google review
Renee Sherrill

Renee Sherrill

My brother has had trouble getting to to fine someone. And taking forever to get someone.

Verified Google review
Barbara Morris

Barbara Morris

No written review provided

Verified Google review

Reviews from Google Places for ELARA CARING. These are real experiences shared by families and patients.