REGALCARE HOME HEALTH SERVICES INC

pharr, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2015

Key Information

Website

Not Available

Years in Operation

11

Location & Directions

Address

702 W. INTERSTATE 2, SUITE D

PHARR, TX

Service Area

This agency serves patients in PHARR and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

2.17% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

76% improved in bathing

Based on patient outcomes

Better than average

78% improved in breathing

Based on patient outcomes

Better than average

98% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
41%
Rated 9 or 10 (Excellent)
50%
Team Gave Professional Care
71%
Team Communicated Well
62%
Discussed Medicines & Safety
59%
Completed Surveys
6
11% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.8%
Flu Vaccination Rate97.1%
Improvement in Walking/Mobility90.6%
Improvement in Bathing75.9%
Improvement in Managing Medications72.5%
Improvement in Getting In/Out of Bed95.1%
Improvement in Breathing78.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.2%

Lower is better

Discharge Function Score33.3%
Health Info Transfer to Provider100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
14 reviews
Joey Garza

Joey Garza

They are caring Josie isa a very nice caring person she goes out of her way in helping us

Verified Google review
Rosemary Solís-Garza

Rosemary Solís-Garza

I’ve been with them for over 4 years and they always send me a small gift on special occasions and when the weather is going to be bad they call to check up on me. I’m very happy with the agency.

Verified Google review
Adriana Villarreal

Adriana Villarreal

Great Service provided by Joanna went into the office nervous and she made me feel comfortable

Verified Google review
Leslie Calzada

Leslie Calzada

If I could rate it 0 stars, I would. This company has given me the worst experience of all time. They are extremely unprofessional, unconcerned, and unattentive to their customers. The leader of this company isn't who you think they may be, I heard they might be a gang leader. Although they may rumors, I've seen enough for that be be proven as fact. Also, they do so much injustice to the workers at the company. One of the workers got fired for the dumbest reason. Another thing that caught be off guard was the super loud music in the background when you're on the phone with one of the company's workers. Just seems very unprofessional overall and you shouldn't trust this company. Take my advice as I've experience enough to tell it.

Verified Google review
Cristina Adame

Cristina Adame

Excellent company excellent service they really care for their customers

Verified Google review

Reviews from Google Places for REGALCARE HOME HEALTH SERVICES INC. These are real experiences shared by families and patients.

REGALCARE HOME HEALTH SERVICES INC - Home Health Agency in Pharr, Texas