CENTERWELL HOME HEALTH

plano, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Location & Directions

Address

700 E. PARK BLVD., STE. 104

PLANO, TX

Service Area

This agency serves patients in PLANO and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.57% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
90%
Team Communicated Well
89%
Discussed Medicines & Safety
86%
Completed Surveys
218
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate66.2%
Improvement in Walking/Mobility93.0%
Improvement in Bathing94.3%
Improvement in Managing Medications90.4%
Improvement in Getting In/Out of Bed92.5%
Improvement in Breathing90.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score68.9%
Health Info Transfer to Provider95.1%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
James

James

The Doctor, Physical Therapist, and nurses were efficient, thorough, and helpful in getting well from the slight stroke I had.

Verified Google review
Ron Spruill

Ron Spruill

They do not treat us the disabled people well. Refused to do the service that they contracted to do with the V A. They do not understand or accept the word NO. They think they have the authority to do whatever they want.

Verified Google review
Stephanie Bowen

Stephanie Bowen

It has been easy to set appointments and all of the Centerwell employees are timely. everyone has been very kind and hsd good ideas for how to recover.

Verified Google review
Keith Kohlenberg

Keith Kohlenberg

Nurses have provided excellent care & treatment. Each has shown compassion & are helpful. Any questions are answered thoroughly.

Verified Google review
Derenda Graham

Derenda Graham

No written review provided

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.