GOODWILL HEALTHCARE SERVICES is a Medicare-certified home health agency located in PLANO, TX. CMS quality of patient care rating: 1.5 out of 5 stars. Google rating: 3.7 out of 5 from 3 reviews.

GOODWILL HEALTHCARE SERVICES

plano, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Key Information

Website

Not Available

Years in Operation

16

Location & Directions

Address

400 CHISHOLM PL STE 304 RM 103

PLANO, TX

Service Area

This agency serves patients in PLANO and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

68% improved in mobility

Based on patient outcomes

68% improved in mobility

Based on patient outcomes

71% improved in bathing

Based on patient outcomes

55% improved managing meds

Based on patient outcomes

63% improved in breathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
90%
Team Communicated Well
99%
Discussed Medicines & Safety
94%
Completed Surveys
6
9% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care79.5%
Flu Vaccination Rate50.9%
Improvement in Walking/Mobility68.2%
Improvement in Bathing71.0%
Improvement in Managing Medications55.0%
Improvement in Getting In/Out of Bed46.8%
Improvement in Breathing63.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score33.3%
Health Info Transfer to Provider92.1%
Health Info Transfer to Patient97.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
3 reviews
Mary

Mary

No written review provided

Verified Google review
Mary Ubani

Mary Ubani

Amazing Experience.

Verified Google review
T P

T P

Very unprofessional business!

Verified Google review

Reviews from Google Places for GOODWILL HEALTHCARE SERVICES. These are real experiences shared by families and patients.

GOODWILL HEALTHCARE SERVICES — Home Health Agency in PLANO, TX