GRACE HOME HEALTH INC

plano, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Years in Operation

23

Location & Directions

Address

5045 LORIMAR DRIVE STE 260

PLANO, TX

Service Area

This agency serves patients in PLANO and surrounding areas in TX.

Patient Satisfaction

2/5
Would Recommend:62%
Rate 9-10:72%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.45% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
62%
Rated 9 or 10 (Excellent)
72%
Team Gave Professional Care
80%
Team Communicated Well
73%
Discussed Medicines & Safety
72%
Completed Surveys
174
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate83.4%
Improvement in Walking/Mobility88.0%
Improvement in Bathing89.5%
Improvement in Managing Medications88.2%
Improvement in Getting In/Out of Bed88.6%
Improvement in Breathing84.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score50.9%
Health Info Transfer to Provider85.0%
Health Info Transfer to Patient91.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
46 reviews
Mike Austin

Mike Austin

My dad has been living at Parkview in Allen for the last 3 years following mom’s death. Four months ago, he had a feeding tube inserted…nothing could be taken orally. Grace to the rescue. On short notice, they pulled all of their people in for a training from Medicare (had to be certified). At first they were connecting him up first thing in the morning, crushing and giving him his meds, and stopping by throughout the day to assisting with potty breaks and trips to play Bingo. Then, every evening, they would move him to the bedroom and situate him for the night. These people were so wonderful and kind. He now can disconnect and reconnect on his own…but Grace still sets him up in the morning and gives him his meds and tucks him in at night. They even trouble shoot the pump on occasion when it gets clogged. I have dealt with just about everyone on the Grace team over the last few months and cannot say enough about their gracious and caring attitudes. Ebella is wonderful. I love this woman. Highly recommend their services to anyone.

Verified Google review
Chris & Geri Sunderland

Chris & Geri Sunderland

Words can’t express how thankful I am for Grace In Home Health. My 90yr old mother has been declining, and they have helped me with her care all of the way. They are all amazing, caring, and eager to help and please. They not only help my mom but offer me guidance and support. I rest easily at night knowing she’s well taken care of.

Verified Google review
Marsha Douglas

Marsha Douglas

My mom was cared for by Grace Home Health for almost two years. During that time she gradually declined and needed more care which was compassionately provided by Grace’s “angels”. They even accompanied her to the er and back again when I was out of town. They kept me updated on her along with guiding me in how to handle certain situations. I would not have been able to keep my sanity without them! Grace was a true lifeline for not only my mom, but also for me.

Verified Google review
Eileen Flanagan

Eileen Flanagan

We have been proudly partnering with Grace Home Health at The Landon at Lake Highlands for over almost 4 years! With Grace, we know our residents needs always come first! Living an independent all-inclusive lifestyle includes benefiting from the flexible, affordable private care and Home Health services provided by Grace. Now with our Care Concierge, Divine, we know our resident satisfaction is at an all time high when they need a little extra help! Thank you for all you do for us at The Landon!

Verified Google review
Diane Michaels

Diane Michaels

My mother had Alzheimers for 10 years and my father eventually needed to live in an independent living facility the last 5 years of his life - we had experience with numerous facilities. But, moving my father to a facility that employed the services of Grace Home Health was truly a blessing for my father and my family. Claudia and her team were the most helpful, reliable, caring people we could ever ask for. They went above and beyond, sometimes coming to check on my father on their days off. In addition to the excellent care they gave him, they also won over his total respect and trust. Knowing he was in their care gave me a huge sense of relief, along with their constant communication with the family. I cannot recommend highly enough the caregivers of Grace Home Health through the Landon of Lake Highlands.

Verified Google review

Reviews from Google Places for GRACE HOME HEALTH INC. These are real experiences shared by families and patients.