LUCENT HOME HEALTH LLC

plano, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Years in Operation

18

Location & Directions

Address

1255 W 15TH ST, STE 900

PLANO, TX

Service Area

This agency serves patients in PLANO and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:73%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.11% falls with injury

Low rate of falls with injury

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
89%
Team Communicated Well
85%
Discussed Medicines & Safety
88%
Completed Surveys
84
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate80.3%
Improvement in Walking/Mobility98.2%
Improvement in Bathing99.5%
Improvement in Managing Medications95.3%
Improvement in Getting In/Out of Bed96.8%
Improvement in Breathing97.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.1%

Lower is better

Discharge Function Score60.1%
Health Info Transfer to Provider20.8%
Health Info Transfer to Patient53.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
70 reviews
Michael Henson

Michael Henson

Lucent Home Health has provided me a great opportunity as a retired health care provider to continue my desire to help others. Their team is very knowledgeable and helpful. This is a great organization to work with. Thanks to the entire team at Lucent Home Health for giving me this opportunity.

Verified Google review
vicky saffrahn

vicky saffrahn

I moved down from Chicago and Ashley at Lucent helped me greatly on getting my caregiver and special nurse care started though the VA in Dallas. She worked hard to find me caregivers and nurses that do an excellent job and I enjoy having them come to my home.

Verified Google review
Michael Hill

Michael Hill

Lucent has been providing a nurses aid for my father in law. They communicate with us so professionally. They are on top of the caregiver schedule and when he had a second stroke, they checked on his condition regularly. I highly recommend them

Verified Google review
Battie DrayRDLS

Battie DrayRDLS

Lucent health group has an outstanding system running I have nothing but love for them always positivity and all are great associates and individuals. I greatly appreciate you all 🙏🏿

Verified Google review
Maestro Review

Maestro Review

Nathalie with Lucent Home Health is excellent. She helped me with the V.A. “in-home support” within hours of calling her. The providers she sends, who are highly professional and caring, do an excellent job caring for me as their patient and communicating well with the family. Their professionalism instills confidence in the quality of care they provide. She and her providers are very dedicated, hard-working, and compassionate. I will recommend her to many friends, especially those dealing with the V.A., who need in-home support in Dallas, TX, and beyond. I would give her more than five stars if it were possible!! Thanks to Nathalie and the staff, Lucent Home Health is the most caring and efficient agency I’ve encountered.

Verified Google review

Reviews from Google Places for LUCENT HOME HEALTH LLC. These are real experiences shared by families and patients.