NYS HOME HEALTH LLC

plano, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2006

Key Information

Years in Operation

20

Location & Directions

Address

5550 GRANITE PARKWAY, SUITE 265

PLANO, TX

Service Area

This agency serves patients in PLANO and surrounding areas in TX.

Patient Satisfaction

2/5
Would Recommend:71%
Rate 9-10:75%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.11% falls with injury

Low rate of falls with injury

Better than average

79% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

69% improved in mobility

Based on patient outcomes

69% improved in mobility

Based on patient outcomes

68% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
75%
Team Gave Professional Care
84%
Team Communicated Well
75%
Discussed Medicines & Safety
77%
Completed Surveys
66
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate27.1%
Improvement in Walking/Mobility69.4%
Improvement in Bathing68.5%
Improvement in Managing Medications69.1%
Improvement in Getting In/Out of Bed66.9%
Improvement in Breathing78.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.1%

Lower is better

Discharge Function Score55.7%
Health Info Transfer to Provider78.2%
Health Info Transfer to Patient99.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
14 reviews
Sarah Hatfield

Sarah Hatfield

Everyone at Aurora goes above and beyond to make you feel at ease when taking care of your family member Kenisha is an outstanding LVN. She listens to my dad and follows through without asking. I can tell God made her to do this work. She is kind, compassionate, and listens to her patients. My dad and I are both nurses so we have high standards…as anyone should…Kenisha is amazing and I’m so lucky she is taking care of my dad. I also want to recognize Jacquline and Sharon. The work these ppl do is hard and it’s hard to trust other ppl caring for your family. I feel confident knowing that the ppl at Aurora are caring for my dad.

Verified Google review
The Albanian RED AND BLACK BABAY

The Albanian RED AND BLACK BABAY

Wow! Amazing! Ilona was such a nice lady, she always helped me! Don’t listen to that Cynthia girl below!!! LOVE THIS COMPANY!!!!

Verified Google review
Adele Dezeme

Adele Dezeme

❤️ I would like to thank Vicky, Anna, and Ilona for being such a great person to me while I was stressing out ! Go NYS !

Verified Google review
Cynthia Holloway

Cynthia Holloway

Very rude. I called to get some information about thier physical therapy for one of my residents. The lady who answered the phone basically told me she didn't have time to take my call because she had two other people on the line. Very unprofessional.

Verified Google review
Max Ruvinov

Max Ruvinov

The team did a fantastic job helping my grandmother. From start to finish they were very sterile and were very knowledgeable about my grandmothers diagnosis. My grandmother and I are very happy with the excellent services NYS home health care provided for her. Thank you guys!!!

Verified Google review

Reviews from Google Places for NYS HOME HEALTH LLC. These are real experiences shared by families and patients.