PARADIGM HOMECARE

plano, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

4965 PRESTON PARK BOULEVARD, SUITE 120

PLANO, TX

Service Area

This agency serves patients in PLANO and surrounding areas in TX.

Patient Satisfaction

3/5
Would Recommend:77%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.02% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

97% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
86%
Discussed Medicines & Safety
74%
Completed Surveys
293
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate78.3%
Improvement in Walking/Mobility94.0%
Improvement in Bathing95.1%
Improvement in Managing Medications97.5%
Improvement in Getting In/Out of Bed92.5%
Improvement in Breathing93.1%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury2.0%

Lower is better

Discharge Function Score78.9%
Health Info Transfer to Provider83.5%
Health Info Transfer to Patient99.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
30 reviews
Andrea Ivins

Andrea Ivins

Paradigm Home Health doesn’t waste your time. They show up, they follow through, and they truly care. Their nurses are kind, patient, and so considerate, and their physical therapists are just amazing. My husband got the BEST care! You can really feel the difference in the way they treat you. The quality of care is honestly second to none, and I’m grateful for everything they do.

Verified Google review
Tyler Lamb

Tyler Lamb

Paradigm Home Health has been amazing. Their staff has always been professional, kind, responsive, and reliable. They truly care about their patients.

Verified Google review
Lissette Castillo

Lissette Castillo

Ginger came to do my MIL evaluation and she was wonderful. Just the kindest, most compassionate nurse. She’s followed up with us, and has truly shown a genuine interest in the well being of my MIL. Please give this woman a raise. She’s heaven sent.

Verified Google review
Marci Richardson

Marci Richardson

This company has problems scheduling and reading notes once they have a new patient for home care. I asked before service started for my mother that she has the same nurses being she has dementia it confuses her and me too trying to keep up on who’s coming out. Besides I don’t want all these different people in my home. Communication within this company is not clear at all. The two nurses my mom has are awesome but office staff and the answering service are rude. Waiting to see if the executive director Teresa Luna will get my message and call me back.

Verified Google review
Peter Galles

Peter Galles

This company is a fraudulent company and all they want to do is take advantage of us disabled veterans and or other people who have disability needs. Julie who's in charge of this location hung up on me because I was trying to explain to her all her staff wants to do is get my signature and leave. All they care about is the money. Their staff won't return our phone calls and they treat you like the VA hospitals treats the veterans. I don't see how they sleep at night taking advantage of the disabled people.

Verified Google review

Reviews from Google Places for PARADIGM HOMECARE. These are real experiences shared by families and patients.

PARADIGM HOMECARE - Home Health Agency in Plano, Texas