SOLACE HEALTHCARE SERVICES, LLC

plano, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2021

Key Information

Years in Operation

5

Location & Directions

Address

700 EAST PARK BLVD STE 200

PLANO, TX

Service Area

This agency serves patients in PLANO and surrounding areas in TX.

Patient Satisfaction

2/5
Would Recommend:65%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
65%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
77%
Team Communicated Well
73%
Discussed Medicines & Safety
84%
Completed Surveys
44
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate92.8%
Improvement in Walking/Mobility86.7%
Improvement in Bathing93.5%
Improvement in Managing Medications95.1%
Improvement in Getting In/Out of Bed82.0%
Improvement in Breathing85.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score46.0%
Health Info Transfer to Provider70.7%
Health Info Transfer to Patient89.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
14 reviews
Shana Goodpasturw

Shana Goodpasturw

You only get one star because I can't give you zero. Had to approval from my insurance since December 15th. It has been a month and I still have not heard anything I have not talked to anybody but yet they are requesting my medical records. Do not go to them find somebody else

Verified Google review
1123arogers

1123arogers

They accepted a patient who needed lab draws. Refused to go to do the lab draw on scheduled day and wanted to wait a week. He was on vancomycin and needed lab draw that day for infectious disease doctor- this was clearly stated on orders. Staff in office is very unprofessional and you cannot get anyone to call you back. Do not recommend for home health services. Another agency was found in area and started services immediately where this agency delayed his care and could have made him end up back in the ER.

Verified Google review
Christie Woolverton

Christie Woolverton

This is the worst agency I’ve ever seen and I’ve been in healthcare for 15 years. He still hours from his employee makes promises he does not intend to keep says he goes and see patient in fraudulently documents whenever he didn’t actually go see your patient but charge is Medicare in the VA for seeing patient. He didn’t physically actually go see This place needs to be put out of business.

Verified Google review
Vince Du

Vince Du

Excellent service! The clinicians are professional, compassionate, and truly dedicated to providing top-notch care. They made a challenging time much easier for our family. Highly recommend!

Verified Google review
Injoh Tanwani

Injoh Tanwani

Solace Healthcare Services LLC has been exceptional. Their team is professional, compassionate, and always goes above and beyond to ensure personalized, high-quality care. Highly recommend!

Verified Google review

Reviews from Google Places for SOLACE HEALTHCARE SERVICES, LLC. These are real experiences shared by families and patients.