THE HOME HEALTH TEAM

richardson, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

801 E. CAMPBELL ROAD, SUITE 350

RICHARDSON, TX

Service Area

This agency serves patients in RICHARDSON and surrounding areas in TX.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.78% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
88%
Team Communicated Well
81%
Discussed Medicines & Safety
77%
Completed Surveys
257
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate71.2%
Improvement in Walking/Mobility85.9%
Improvement in Bathing90.5%
Improvement in Managing Medications89.1%
Improvement in Getting In/Out of Bed88.0%
Improvement in Breathing90.4%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score66.3%
Health Info Transfer to Provider64.8%
Health Info Transfer to Patient81.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
101 reviews
Krystal Carter

Krystal Carter

Literally the best home health team I have ever encountered.Christy was absolutely perfect, she was so attentive, knowledgeable and became part of the family.Home Health Team has outstanding communication, compassion and care.I hightly recommend this company for all your needs. I would give them all 10 stars if I could.

Verified Google review
Zachary Mueller

Zachary Mueller

The most amazing home health care agency! If you want to recover with maximal outcomes, you should go with The Home Health Team. Incredible communication, compassion, care, and commitment to YOU as a person. I can’t say enough good things. Lesley, RN, Thad, LVN, and Melly, DPT provided care that far exceeded anything I could have expected—and I know healthcare. Recovering from a major surgery can be scary and overwhelming, and having this team in my corner helped me tremendously. A special shout out to my Physical Therapist, Melly, who had exceptional communication, challenged me, worked around my schedule, was respectful of my home, flexible in my treatment, cared about me as a person, and helped me exceed my post-operative recovery goals. I also had the pleasure of hearing from Richie, RN, and Paul, who are leaders within the organization and impressive as well. Thank you The Home Health Team!!

Verified Google review
Donny Clark

Donny Clark

There is no way I would refer this agency to a friend. NO WAY! My doctor referred this agency to me after a recent hospital stay of 7 days. Tammie Marsh, the girl I talked to on the phone was very polite, courteous and always professional. So was Grace, the RN sent out to sign me up. Unfortunately, the physical therapist and the LVN they sent out had none of those qualities. They are unqualified for the jobs they have whether or not they hold certifications or not. Dishonesty, incompetence and contentious are the best way to describe. They were not at all interested in addressing my needs. I could never advise anyone to allow any of these people into their home. I wish I could give them a lower rating.

Verified Google review
Donna Grafing

Donna Grafing

Khoa Nguyen was an excellent physical therapist. He provided effective in-home sessions, tailored exercises I could manage, and helped me make great progress. Thanks to his guidance, I’m now able to continue PT at the clinic. Thanks for all your help Khoa!

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Dan Rockwell

Dan Rockwell

Khoa Nguyen was my home physical therapist after my hip replacement surgery. I’m 72 and doing great thanks to the good start that he gave me. He was focused on my recovery and motivated me throughout the first month of care. I made great progress with his help! Would recommend him to everyone!

Verified Google review

Reviews from Google Places for THE HOME HEALTH TEAM. These are real experiences shared by families and patients.