DOR ANS HOME HEALTH SERVICE INC

robstown, TXMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Website

Not Available

Years in Operation

33

Location & Directions

Address

518 B EAST MAIN AVENUE

ROBSTOWN, TX

Service Area

This agency serves patients in ROBSTOWN and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

95% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
70%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
91%
Team Communicated Well
82%
Discussed Medicines & Safety
94%
Completed Surveys
25
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.5%
Falls with Major Injury0.0%

Lower is better

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2
4 reviews
Tomeika Martinez

Tomeika Martinez

They let the clients talk to you crazy talking about your color and your race that's not right and Sylvia she is lazy she don't want to do nothing and don't know how to talk to nobody either I'm going to report them to the state . I cussed that lady Ms Linda out she's the director she ain't no good either

Verified Google review
valerie carreon

valerie carreon

It doesn't deserve a star the therapy person that does the paperwork for the assessment is aggressive I got violated and made to walk to the restroom when my bones are deteriorating the worst thing is that the lady didn't have a glove on

Verified Google review
Alfredo Villalobos

Alfredo Villalobos

No written review provided

Verified Google review
Michelle De La Cruz (Mrsdawg)

Michelle De La Cruz (Mrsdawg)

Disgusting company and employee SYLVIA. Lazy providers. No background check or drug testing on providers. Stole my son's sterling silver ring with initials his father gave him for his birthday. Providers only did dishes, played on phone, then left. Claimed they were doing my son's and kitty duties when I specifically told them not to touch my son's stuff and his kitty. And also not allowed in our rooms. They lied and stole from me and treated me bad. I have fibromyalgia and few more symptoms so it's hard for me to do certain things and can't be in heat. They complained being cold and I told them I have fibromyalgia and can't be hot or I pass out which has happened a lot and have to take almost to cold showers. I have home nurses who check on me and have been stressed by this company, my blood pressure is very low and flare ups causing my chronic pains to worsen. They never apologized for stealing from my son nor how I was treated and left stranded. When I tried to talk to Sylvia, she laughed on the phone and was very rude to me. So I put in a complaint. They left me with no provider help for awhile. I would give them a zero star and not recommend their services!!!!! 😞Shame on this company for what you did to me and my son. 👎🏼

Verified Google review

Reviews from Google Places for DOR ANS HOME HEALTH SERVICE INC. These are real experiences shared by families and patients.