ACCENTCARE HOME HEALTH OF TEXAS

san antonio, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2002

Key Information

Location & Directions

Address

9901 W INTERSTATE 10 STE 405

SAN ANTONIO, TX

Service Area

This agency serves patients in SAN ANTONIO and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.19% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
89%
Team Communicated Well
87%
Discussed Medicines & Safety
85%
Completed Surveys
373
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.6%
Flu Vaccination Rate37.9%
Improvement in Walking/Mobility93.4%
Improvement in Bathing93.1%
Improvement in Managing Medications93.5%
Improvement in Getting In/Out of Bed94.1%
Improvement in Breathing94.3%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score67.3%
Health Info Transfer to Provider92.3%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.1
7 reviews
Mm Dela

Mm Dela

Because i can't give 0 or negative stars

Verified Google review
Olivia Rodiguez

Olivia Rodiguez

No written review provided

Verified Google review
Karen Lincycomb

Karen Lincycomb

Providers are spotty at best. Some dont know how to cook others have left in middle of day and not returned. Most days im worried if anyone is coming.THH does not have enough staff for the patient load they have.

Verified Google review
Joe ann Davis

Joe ann Davis

No written review provided

Verified Google review
Mary Reynolds

Mary Reynolds

My mom has Alzheimer's that isn't too bad yet, but she can't be alone. She had a great caregiver through this agency, but she moved out of town. It's been trouble ever since. The replacement they hired lives clear across town and was either late or didn't show. They replaced her, but the replacement also was a no-show on day one of the job. They had to have someone fill in, but she was on another job and couldn't get there right away. I was surprised they dont have a backup on call for these things, which happen. Finally, they found a new one, but she flat out refused to water a few bushes right in the front of the house. All she has to do is move the hose 10 feet and let it run a while, then move it over after 30 minutes. Mom says she spends all her time on the phone. I know these are low wage jobs, but we are looking at other agencies. I would look elsewhere.

Verified Google review

Reviews from Google Places for ACCENTCARE HOME HEALTH OF TEXAS. These are real experiences shared by families and patients.