ALL COUNTY HOME HEALTH AND HOSPICE

san antonio, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Location & Directions

Address

7900 CALLAGHAN ROAD SUITE 115

SAN ANTONIO, TX

Service Area

This agency serves patients in SAN ANTONIO and surrounding areas in TX.

Patient Satisfaction

2/5
Would Recommend:66%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.83% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
66%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
81%
Team Communicated Well
78%
Discussed Medicines & Safety
72%
Completed Surveys
114
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.6%
Flu Vaccination Rate63.0%
Improvement in Walking/Mobility89.3%
Improvement in Bathing89.0%
Improvement in Managing Medications85.8%
Improvement in Getting In/Out of Bed89.8%
Improvement in Breathing92.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score69.3%
Health Info Transfer to Provider54.9%
Health Info Transfer to Patient62.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
70 reviews
frankie martin

frankie martin

The therapist I had did a great job getting back to myself

Verified Google review
Ramie Richardson

Ramie Richardson

I appreciate the help you all gave me. John, Delores, Charles, Jacob and Kat were all wonderful, dedicated and thorough. They were others who were equally wonderful! Thank you!

Verified Google review
Rose Ryan

Rose Ryan

If your doctor refers you to this Company, RUN (don’t just walk) away. My experience is that they are VERY unprofessional, fail to return phone calls & FAIL to show up on appointments without notice or a courtesy call to let you know they WON’T be there. On my very 1st notice, they only gave me a 3 hour notice to show up & never called again to confirm availability. When I told Bailey (intake rep) that I was booked already, she insisted on keeping a schedule on HER timeframe, not mine. This is NOT the way to build customer rapport or relationships in the community. I’m VERY disappointed & unhappy with my experience. They ignored Doctor ordered for 2 full weeks then FAILED to follow through with the initial intake, assessment, etc. I was told a supervisor would contact me & they never did in 2 days, liars! This is NOT a way to run a business. RUN from this company!!! Too much completion to put up with their non-sense, unprofessionslism & disrespect.

Verified Google review
Jesse Perez

Jesse Perez

All County Home Health is real professional. Their therapists and nurses are super awesome. They are really good at what they do and plus they are real respectful and courteous. My mother had 4 mini strokes last year and over time she has gained a lot of her strength back both mentally and physically. Mr. James, Mr. Charles, and Mr. John are the best. They have treated my mother with the best care and treatment possible. Thank you All County Home Health.

Verified Google review
Yvonne A. Hobson

Yvonne A. Hobson

This is my second time using All County in 7 months. I have received such great care. The nursing (Krystal and Jennifer) have been excellent - I couldn’t have asked for better. My PT has been amazing. Chrissy has been wonderful and extremely understanding as well as James (lead PT). I highly recommend All County Home Health & Hospice for home health, PT as well as OT.

Verified Google review

Reviews from Google Places for ALL COUNTY HOME HEALTH AND HOSPICE. These are real experiences shared by families and patients.