AMERICAN MEDICAL HOME HEALTH SERVICES - SAN ANTONIO LLC

san antonio, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Key Information

Years in Operation

21

Location & Directions

Address

5805 CALLAGHAN RD. SUITE 300

SAN ANTONIO, TX

Service Area

This agency serves patients in SAN ANTONIO and surrounding areas in TX.

Patient Satisfaction

3/5
Would Recommend:78%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.92% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
82%
Discussed Medicines & Safety
83%
Completed Surveys
179
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.1%
Flu Vaccination Rate85.1%
Improvement in Walking/Mobility88.0%
Improvement in Bathing96.6%
Improvement in Managing Medications91.3%
Improvement in Getting In/Out of Bed91.2%
Improvement in Breathing98.0%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score87.0%
Health Info Transfer to Provider66.8%
Health Info Transfer to Patient96.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
43 reviews
Sharon Montague

Sharon Montague

My mother has been with this company about 5 months. Worse company ever when it comes to reliability and communication. The reason I stayed so long is mom has had to go thru company after company! I feel so sorry for the elderly. Especially when they get treated like this!

Verified Google review
yesenia cantu

yesenia cantu

Maggie is AMAZING! She did everything she can to help and get us situated when we were confused and didn't know what we were really doing. It was definitely needed!!! I also love that they sent someone bilingual over. Its hard to not be accommodated in our native language. So thank you for that

Verified Google review
Janeia Tillman

Janeia Tillman

My mom has been receiving help from the company quite some time now with my nephew being her caregiver. She at first wasn’t receiving the proper help she needed from the company. There has been a change in the company now. I have just started working with the company being my mom caregiver. I have been helped tremendously with paperwork, hours, and a decent pay rate. Dora and Maggie have been working together to ensure that things are being handled properly and correctly. They do their very best to answer questions that you may have or be unsure of. I’ve read the things that’s been said about the company. However, the company can change. Just like places, people, and circumstances can change.

Verified Google review
Kassandra Ortega

Kassandra Ortega

This is my first time going through this process, and it’s already been stressful enough. My grandmother has been approved for services for over a month now and still hasn’t received any type of care or support. Communication from this company has been very poor, and it’s difficult to get clear or timely responses. They also don’t seem willing to accommodate the patient’s preferred schedule. For a first-time experience, this has been extremely disappointing and frustrating.

Verified Google review
Andy Salinas

Andy Salinas

I wouldn't recommend it if you want the best care for someone. Leticia just hands you the test along with all the answers. Once you're in your coordinator never calls to check up on you. The Lack of communication is unbelievable. Nobody at the office returns your phone calls anyway even if you leave messages. It takes longer than 3 rings to answer the phone showing lack of skill or employee shortage. For $12 bucks an hour it's not worth it unless it's Family. $12 hr Run far far away and never look back. I just found out it's been a whole week of me not getting paid and nobody had called me to let me know? Supposedly the person had COVID for a whole week. COVID excuse is old already. All I want in life is honesty and I doubt you get that here. The only person there with sense is Maggie but she doesn't work in the office so yeah good Luck.

Verified Google review

Reviews from Google Places for AMERICAN MEDICAL HOME HEALTH SERVICES - SAN ANTONIO LLC. These are real experiences shared by families and patients.