CAPROCK HOME HEALTH SERVICES INC

san antonio, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Key Information

Years in Operation

32

Location & Directions

Address

4242 WOODCOCK DR STE 207

SAN ANTONIO, TX

Service Area

This agency serves patients in SAN ANTONIO and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0.94% falls with injury

Low rate of falls with injury

Better than average

79% improved in bathing

Based on patient outcomes

Better than average

85% improved in breathing

Based on patient outcomes

Better than average

96% timely care start

Care started promptly after referral

Better than average

71% improved in mobility

Based on patient outcomes

71% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
59%
Rated 9 or 10 (Excellent)
72%
Team Gave Professional Care
75%
Team Communicated Well
74%
Discussed Medicines & Safety
69%
Completed Surveys
23
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.2%
Flu Vaccination Rate85.5%
Improvement in Walking/Mobility71.1%
Improvement in Bathing78.7%
Improvement in Managing Medications69.4%
Improvement in Getting In/Out of Bed71.1%
Improvement in Breathing85.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score50.0%
Health Info Transfer to Provider59.0%
Health Info Transfer to Patient94.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.6
14 reviews
Susan Williams

Susan Williams

Good company and works with you to match client and provider. Listens to your needs and preferences. Jennifer Sexton awesome.

Verified Google review
Jennifer Sexton

Jennifer Sexton

I absolutely love this Home Health Care Company. I have never came across a home health care company who really does think and care about their Attendants and Clients. Their mission really is about keeping the Clients independent in their own home. Recognizing the hard work of the attendants.

Verified Google review
bonnie mccomic

bonnie mccomic

This company is full of caring and professional staff from top to bottom. I trust them and will always use them to help my family

Verified Google review
Susie Gaitan

Susie Gaitan

They were very professional when treating my boyfriend.They always had enough medical supplies for him.The nurse was always understanding.My boyfriend had been with another company we had to be buying the supplies he needed.I highly recommend Caprock.

Verified Google review
Paula Quintero

Paula Quintero

This place is horrible. They do not communicate. I've had many different providers none of them last. One provider i had let my disabled daughter leave my home and damage pepeople's property, which i had to pay for. Don't go to this place for your loved ones. I've been waiting for a long time for a new provider. I'm telling you.. No communication at all

Verified Google review

Reviews from Google Places for CAPROCK HOME HEALTH SERVICES INC. These are real experiences shared by families and patients.