CENTERWELL HOME HEALTH

san antonio, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2001

Location & Directions

Address

4335 WEST PIEDRAS DRIVE, SUITE 100

SAN ANTONIO, TX

Service Area

This agency serves patients in SAN ANTONIO and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.69% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
82%
Completed Surveys
257
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate68.0%
Improvement in Walking/Mobility88.8%
Improvement in Bathing94.0%
Improvement in Managing Medications88.4%
Improvement in Getting In/Out of Bed90.7%
Improvement in Breathing94.1%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score76.4%
Health Info Transfer to Provider99.4%
Health Info Transfer to Patient99.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
20 reviews
Arlene Morgan

Arlene Morgan

I CHOICE CENTER WELL HOME HEALTH. BECAUSE OF ALL THERE SERVICES AVAILABLE THAT MY HUSBAND IS NEEDED FOR HIS HOME HEALTH CARE. I'M MOST GREATFUL FOR THERE LOVING CARE NATURE, ADVANCED MEDICAL TECHNICS . KNOWLEDGE, DEVOTION, RESPECT AND FAITH. 1.) RN. TAMMY SPENCE , MANAGER 2.) LVN JESSICA WOUND CARE 3.) YVETTE ,OT 4.) RN. CHUCK WEST , MANAGER . 5.) LVN . ATHUAN PT. ALL ABSOLUTELY DOING A OUTSTANDING JOB WELL DONE. ⭐⭐⭐⭐⭐ TO ALL OTHER'S: 1.) AMY 2.) Bobbie K. 3.) Priscilla 4.) Raul 5.) TonI THIER SERVICES ALSO IS GREATLY APPRECIATED BY OUR FAMILY. JOB WELL DONE GUYS. ⭐⭐⭐⭐⭐ OFFICE STAFF'S:: 1.) YOLANDA GONZALEZ , DIRECTOR . UNDER HER LEADERSHIP I DEFINITELY GIVE HER A ⭐⭐⭐⭐⭐. THANK YOU KINDLY 2.) NANCY CHASE , CLINICAL MANAGER. GREAT LEADER , VERY NICE EASY TO TALK TO GET S THINGS DONE. GREATLY APPRECIATED HER ASSISTANCE.⭐⭐⭐⭐⭐ 3.) ARACELI CAVAZOS. HOME HEALTH SALES EXECUTIVE. SHE CAN MOVE MOUNTAINS A BRILLIANT PATIENT ADVOCATE. AND ALSO SHE IS MAGNIFICENT ASSETS WITH THIS CENTER WELL HOME HEALTH.⭐⭐⭐⭐⭐ OUR FAMILY HIGHLY RECOMMENDED ( CENTER WELL HOME HEALTH ) TO OUR FRIENDS, AND OUR MILITARY FAMILIES. 💙💙💙💙

Verified Google review
Michael Ramirez

Michael Ramirez

This company has incompetent nurses and a rude case worker. They are understaffed and are always late. They took 4 nurses to put a catheter in. Do not use this service as it is going downhill. Nobody takes responsibility,and you get cut off because you get upset at these people. Trust me you will run across this issue if you hire them. Go elsewhere. Yolanda and especially Nancy need to go,bad for business.

Verified Google review
J Staha

J Staha

I have had home health care from CenterWell twice in the last few months. Each time the therapists were professional, yet patient and supportive during my therapies. And they provided me with the information to continue my success after therapy was done. I would definitely recommend CenterWell for home health needs.

Verified Google review
Angela Griffin-DeNavejar

Angela Griffin-DeNavejar

Tammy(Home Nurse) was outstanding. She was professional, punctual kind and took her time answering my questions. Chuck(PT) was thorough in explaining the importance of the exercises that we assigned to me to aid my healing. Anhtuan(PT Asst) was good at working with my schedule and challenged me to do more, but never to push too far. I’m grateful for the TEAM and the care they provided me after 2 back surgeries that resulted in a lengthy hospital stay. Thank you! Thank you! Thank you!

Verified Google review
Karin Ritzman

Karin Ritzman

Each therapist has been friendly, patient & understanding while also being very knowledgeable & professional. Wouldn't want anyone else.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.