ELARA CARING

san antonio, TXMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Years in Operation

23

Location & Directions

Address

7550 IH-10 WEST, SUITE 720

SAN ANTONIO, TX

Service Area

This agency serves patients in SAN ANTONIO and surrounding areas in TX.

Patient Satisfaction

2/5
Would Recommend:70%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.07% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
70%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
85%
Team Communicated Well
81%
Discussed Medicines & Safety
77%
Completed Surveys
109
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate64.6%
Improvement in Walking/Mobility94.7%
Improvement in Bathing96.5%
Improvement in Managing Medications96.1%
Improvement in Getting In/Out of Bed92.1%
Improvement in Breathing93.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.1%

Lower is better

Discharge Function Score69.8%
Health Info Transfer to Provider89.3%
Health Info Transfer to Patient98.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
7 reviews
Ulti San

Ulti San

The nurses for the most part are great— my girl Marisol left but Niesha has taken her place and she is super sweet and great at her job! My favorite person in the company is Valerie the patient liaison. I can’t say enough good about her! She’s always trouble shooting any problem I run into and goes above and beyond to make sure I get the care I need. I love that woman!! Elara has a bad rep online but the Boerne/San Antonio office has been amazing— definitely recommend them if you’re looking for home health!

Verified Google review
Rick Reusch

Rick Reusch

I’ve witnessed firsthand the concern and compassion of Elara staff. Their ethos extends to the family members as well as their clients. A truly beautiful and remarkable way of empathetic care.

Verified Google review
monica garcia

monica garcia

I heard about Elara hospice from a family member and gave them a call. I have been so impressed with this company. My parents were in a nursing home and shared the same room. We were assigned a fantastic duo RN Hailey and CNA Delanie. These two work so well together. They were our extra set of eyes and ears at the nursing home. When my Dad took a turn for the worst, Elara was there to assist every day with updates and status. This company was so sensitive and professional at the same time. Even a month later the office staff have called to check on the status of the family and ask if they can help in anyway. I found this amazing. This company cares. I do and would recommend them to anyone 100%.

Verified Google review
Sherry Thompson

Sherry Thompson

Finding which floor was a task. Alot of construction inside. You had to maneuver.

Verified Google review
R Ramos

R Ramos

From the Administrator to the Home Health Aides, this company truly cares!

Verified Google review

Reviews from Google Places for ELARA CARING. These are real experiences shared by families and patients.