HOMECARE DIMENSIONS INC

san antonio, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Key Information

Years in Operation

30

Location & Directions

Address

19500 IH-10 W, BLDG. 2, #2-2083

SAN ANTONIO, TX

Service Area

This agency serves patients in SAN ANTONIO and surrounding areas in TX.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.32% falls with injury

Low rate of falls with injury

Better than average

79% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

69% improved in mobility

Based on patient outcomes

69% improved in mobility

Based on patient outcomes

74% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
85%
Team Communicated Well
81%
Discussed Medicines & Safety
81%
Completed Surveys
288
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate63.6%
Improvement in Walking/Mobility68.7%
Improvement in Bathing74.2%
Improvement in Managing Medications67.8%
Improvement in Getting In/Out of Bed73.9%
Improvement in Breathing79.2%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score63.6%
Health Info Transfer to Provider71.3%
Health Info Transfer to Patient81.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1.7
21 reviews
Mark Dramis

Mark Dramis

I only give 1 star because 0 stars in not an option they are rude and have a flawed policy about dogs... mine are like my children and are treated as such. They make me lock them in the 🥵 heat because they are afraid so I'm forced to mistreat them to accommodate my elderly dad getting the treatment he needs. I'm Not a happy camper

Verified Google review
Franklin Sorrell

Franklin Sorrell

The low marks are truly warranted for this organization. I am an Insurance Agent assisting my client in tracking down the warranty information for a Wheelchair, which she received approximately 9 months ago. This company exited from the sale of Durable Medical Equipment, a few months ago, and cannot provide the sales history for something which occurred 9 months ago. I checked the BBB website to see if others received a similiar level of service. As of 08/28/2023, the BBB site shows an average rating score of 1.12 outof 5, that from 1121 reviews of this company. Reviews do matter, research before you buy anything.

Verified Google review
The Known

The Known

If I could give this place lower than a one I would. My mom almost died under their lack of care. She was revived by EMS who were appalled by the fact that their nurse didn’t check her blood sugar and give an immediate response to her going into diabetic shock. Stay far away from this company if you care for your loved one at all. This was a rookie mistake by an RN that almost took my mom’s life for no reason at all. Vice-president called me over a week later, for what? Litigation already in place.

Verified Google review
Ruth Williams

Ruth Williams

Can't believe this place, I was appalled at their lack of interest in making sure my Brother's Wounds were treated daily. It didn't seem like a big deal to the Nursing Staff, I guess they are/were Nurses. The first Visit they missed was according to them "we don't have the Supplies", and no one went to buy any either. The next 2 Missed Visits, were according to them, "We only had 6 Visits", really, 2 opened Wounds, imagine that! You would think since it was a Friday and Saturday, someone would have suggested he go into the Walkin Wellmed Clinic, they didn't. I took him to the Clinic, Saturday to get his Wound Care done by the NP. The NP called the Agency to try and find out what in the world was going on. Well the NP Reviewed his Chart and noted orders had been written on the 8th to continue Home Visits. It seems they were clueless!

Verified Google review
Sue Blakely

Sue Blakely

Not good, don't know what they are doing. Someone came to set up my cpap, AirSense11, and there was no sd card. Since this was a new machine, and I had had a previous cpap, I thought the sd card was already in the machine. I get to the doctor's office for my follow up appointment, thinking I have the sd card, but it was the cover. The doctor's office had to give me an sd card they had, and they couldn't check my data. I would NOT recommend this company. They also tried to charge me for cpap supplies I didn't receive.

Verified Google review

Reviews from Google Places for HOMECARE DIMENSIONS INC. These are real experiences shared by families and patients.