SOFT TOUCH HOME CARE INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1995
Key Information
Location & Directions
Service Area
This agency serves patients in SAN ANTONIO and surrounding areas in TX.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
93% improved in mobility
Based on patient outcomes
93% improved in mobility
Based on patient outcomes
100% improved in bathing
Based on patient outcomes
80% improved managing meds
Based on patient outcomes
81% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Jacqueline Lopez
I have been working with this company for about 2 years and I have never had a bad experience. The ladies in the office are always very friendly and very helpful. I have not had one bad experience yet and would definitely recommend to others looking for a company to work with.
Goddess Wisdom
If I could rate 0 I would they dont care for the needs of patients , they take messages but never call back terrible staff they get paid to do nothing !!!!!
Destiny Agnew
Thx for the review. I will not do business with them.
Pedro Vasquez
Amazing ladies that worked there. Always willing to help.
dee P
This place is horrible. They do not care about their clients, they are more concerned with their employee. My mom and I called to ask them some questions and they told us that the agency could not service my mom because of where she lived but when the insurance company called them they said yes and took the contract. In the 4 weeks they had a contract with my mom, the agency only sent a provider about 10 days total and never a floater on the days there was no provider. Management was rude and when questioned and kept saying we are looking but we can't find anyone, yet no floater until then. Then their provider complained about my mom because my mom didn't like her and the agency gave my mom a hard time for upsetting their provider, by the way my mom is 83. This company lies, go with someone else, we did.
Reviews from Google Places for SOFT TOUCH HOME CARE INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov