STEPHENS HEALTH CARE INC

stephenville, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1992

Key Information

Years in Operation

34

Location & Directions

Address

711 NORTH GRAHAM

STEPHENVILLE, TX

Service Area

This agency serves patients in STEPHENVILLE and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:90%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.45% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
90%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
95%
Team Communicated Well
91%
Discussed Medicines & Safety
84%
Completed Surveys
149
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate71.4%
Improvement in Walking/Mobility87.7%
Improvement in Bathing93.1%
Improvement in Managing Medications86.1%
Improvement in Getting In/Out of Bed98.7%
Improvement in Breathing91.5%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score84.0%
Health Info Transfer to Provider42.3%
Health Info Transfer to Patient96.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
10 reviews
Dustin

Dustin

No written review provided

Verified Google review
Kim Gonzales

Kim Gonzales

Stephen's Health Care has caring nurses to help you through those hard life moments.

Verified Google review
Cheryl Purdy Hallum

Cheryl Purdy Hallum

Highly recommend this company. We recently used them for post op for my husband. All the nurses were very knowledgeable and were great. Ronda qas especially helpful.

Verified Google review
Barbara Carol

Barbara Carol

No written review provided

Verified Google review
Anon Ymous

Anon Ymous

I have had an interesting relationship with Stephens Health Care. I take care of the elderly and several of them use Stephens, therefore I talk to them regularly. Tonight I called them in reference to a patient, the first time I called everything was fine, they directed me to a nurse right away. The nurse proceeded to tell me to take the patients vitals and give him/her a call back, he/she hung up without giving me her/his number. Once I took the vitals I called the Stephens Health Care directory back, I told her again who I was and where I was calling from and she gave me an attitude, stating "You've already called once!!!!". Unfortunately being "rude" has been common for the people working in the Stephenville area. It is always an interruption when they have to come late at night to asses a patient or make a visit. Other home health agencies go above and beyond for their patients, they seem to not really care.

Verified Google review

Reviews from Google Places for STEPHENS HEALTH CARE INC. These are real experiences shared by families and patients.