INTERIM HEALTHCARE

temple, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1982

Key Information

Location & Directions

Address

6428 S. GENERAL BRUCE DRIVE STE A

TEMPLE, TX

Service Area

This agency serves patients in TEMPLE and surrounding areas in TX.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:78%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.06% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
78%
Team Gave Professional Care
87%
Team Communicated Well
83%
Discussed Medicines & Safety
84%
Completed Surveys
76
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.4%
Flu Vaccination Rate64.8%
Improvement in Walking/Mobility91.4%
Improvement in Bathing89.6%
Improvement in Managing Medications88.5%
Improvement in Getting In/Out of Bed86.3%
Improvement in Breathing89.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score63.3%
Health Info Transfer to Provider84.9%
Health Info Transfer to Patient86.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
15 reviews
Beatriz Hall

Beatriz Hall

Interim HealthCare and Hospice of Temple, TX was wonderful to my dad. Donna, his hospice nurse, cared for him with empathy, compassion and so much patience. She was responsive to texts, phone calls and questions. Donna, thank you for sharing your gift with us at a very difficult time.

Verified Google review
Rene Arredondo

Rene Arredondo

Bring back Amber Gutierrez, my wife's nurse. Since my wife heard she was told Amber would no longer be my wife nurse she has been in tears, not eating because a person Marlena told her she would just discharge my wife since she was not accepting any other nurse. Since my wife has started with this company from Temple, she has seen multiple nurses and was not treated as well as she was with Amber. My wife lit up when Amber came around, but with others she wasn't so bubbly and high spirit. For Marlena to quickly take action to discharge my wife as yalls patient is very inconsiderate without trying to make it right. My wife better not get I'll from this change. She's gone through enough, and for Marlena to not care is showing you have the wrong ruthless staff. Change it!!!!!

Verified Google review
Janice Ashley

Janice Ashley

Went through quite a revolving door of nurses during the time I was under the care of Interim's Temple location. In my opinion, management does not seem to be supportive of their nursing staff or their needs.

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Stephanie Arredondo

Stephanie Arredondo

I give a 5 ★ only for a certain nurse Amber. The care she provided the 1st time I met her was genuine. She took time to listen to my needs and was very knowledgeable with my questions and concerns. She's gentle with me and very passionate. Because of Amber, I continue the care with Interim! She's the best!! Addition to why I changed my 5 star to a 1. I received a call from Jennifer to inform me of her arrival to visit with me. I asked where my original nurse Amber was. She stated to me she went PRN and wouldn't be seeing me again. I stated back to Jennifer that I would drop them if Amber was not able to be my nurse. Jennifer response was OK, and the call ended. She gave me no hope or was concerned to find a solution to make a patient feel comfortable. This call just made me feel they have no care in the world. Its just a paycheck to her. Thanks for NOTHING!

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Stacie Combs

Stacie Combs

Interim, home health sent a staff to our house for my husband charles, for comfort care. Kat and Cher take care of my husband and they are absolutely. They're most wonderful girls in the world. They are knowledgeable They are caring They are prepared They are smart They are helpful They are fun and cheerful We love them, thank you so much. And thank them so much

Verified Google review

Reviews from Google Places for INTERIM HEALTHCARE. These are real experiences shared by families and patients.