CHRISTUS HOMECARE - ST MICHAEL

texarkana, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Location & Directions

Address

5495 SUMMERHILL ROAD, SUITE 5495

TEXARKANA, TX

Service Area

This agency serves patients in TEXARKANA and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:90%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.9% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
90%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
93%
Team Communicated Well
91%
Discussed Medicines & Safety
88%
Completed Surveys
200
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate40.3%
Improvement in Walking/Mobility93.0%
Improvement in Bathing92.9%
Improvement in Managing Medications89.5%
Improvement in Getting In/Out of Bed92.6%
Improvement in Breathing93.0%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score75.4%
Health Info Transfer to Provider82.3%
Health Info Transfer to Patient90.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
5 reviews
timothy evans

timothy evans

No written review provided

Verified Google review
Eli Evans

Eli Evans

No written review provided

Verified Google review
Brittney Evans

Brittney Evans

No written review provided

Verified Google review
Holly Winters

Holly Winters

No written review provided

Verified Google review
Susan Fuller

Susan Fuller

Unfortunately, being an older patient with complications from surgery, I needed home care providers who were considerate, aware of my problems, and understanding of my physical handicaps. But that was not what I got. This home healt provider who was assigned to me would show up unannounced and beat and bang on my door until I let her in. At the time of release, I requested she phone the next day to make an appointment so I can sign off on home care. She called me before 8:00 a.m. I was still in bed and did not answer. She did the next best thing, of course, at 8:06 a.m. she came to my home unannounced. It is my belief, this lady missed the part in her training where a good home health provider is described. Or else she relies on following her hero example, Nurse Rachette, in the movie, "One Flew Over The Cockcoo's Nest." I pray for her and the welfare of her present and future patients. She is a bully.

Verified Google review

Reviews from Google Places for CHRISTUS HOMECARE - ST MICHAEL. These are real experiences shared by families and patients.