RETREAT HEALTH CARE SERVICES INC

texarkana, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1991

Key Information

Years in Operation

35

Location & Directions

Address

4321 MCKNIGHT ROAD

TEXARKANA, TX

Service Area

This agency serves patients in TEXARKANA and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate58.9%
Improvement in Walking/Mobility91.6%
Improvement in Bathing97.0%
Improvement in Managing Medications93.5%
Improvement in Getting In/Out of Bed93.9%
Improvement in Breathing94.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score85.7%
Health Info Transfer to Provider83.3%
Health Info Transfer to Patient98.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
15 reviews
April Windham

April Windham

Kind loving people can be found here . In a time of need and great distress these folks came to our rescue. Without the intervention The Retreat at Kenwood provided to our loved ones we would be facing a fearful set of circumstances. Oh happy day that we found this place. When you need help with providing care and comfort to your friends and family, you will not regret trusting in them.

Verified Google review
Aaron McDaniel

Aaron McDaniel

Incredible place! I couldn’t ask for a more loving, attentive place for my mom. Since being at the retreat her quality of life has increased substantially and is thriving! She is the best I have seen her in 4-5 years! Ricky and his staff are simply amazing! Thanks for caring for my loved ones like they are your own family! Alicia McDaniel

Verified Google review
Tommie Finley

Tommie Finley

The Retreat took my husband in at a very trying time when no one else would. They gave him excellent care and made sure that the family was looked after during his final days. Thank you to entire nursing staff for all of your help. I highly recommend The Retreat at Kenwood. They have a beautiful facility with a Hospice wing as well as an Assisted living quarter.

Verified Google review
Catherine Bledsoe

Catherine Bledsoe

I can’t speak highly enough about the care my dad received during his final days. The Retreat at Kenwood took him in and cared for him when it seemed he had no place to go. He had dementia and was recovering from a broken hip. Those two scenarios don’t always make for an easy patient but The Retreat took him under their Hospice wing and gave the most attentive care that we could have asked for. I would highly recommend The Retreat for both the Hospice wing as well as the Assisted Living wing.

Verified Google review
Judy Lee

Judy Lee

This place is not where I would want my loved one staying. Recently I visited a long time family friend and was met by a friendly receptionist. She escorted me to the room where the patient was locked in the room and refused outside communication. Friends were unable to even touch a wheelchair to take the patient to the cafeteria, but others were doing it.... I was made to feel very unwelcome. I was spoken to in an aggressive and condescending tone by management. Nursing staff seemed to be overloaded and overwhelmed but doing the best they could under such poor leadership.

Verified Google review

Reviews from Google Places for RETREAT HEALTH CARE SERVICES INC. These are real experiences shared by families and patients.