CHRISTUS HOMECARE

tyler, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Location & Directions

Address

821 E SOUTHEAST LOOP 323 SUITE 560

TYLER, TX

Service Area

This agency serves patients in TYLER and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.79% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
87%
Completed Surveys
628
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate51.9%
Improvement in Walking/Mobility88.7%
Improvement in Bathing89.8%
Improvement in Managing Medications85.2%
Improvement in Getting In/Out of Bed87.9%
Improvement in Breathing88.2%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score72.9%
Health Info Transfer to Provider97.2%
Health Info Transfer to Patient77.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
16 reviews
April S

April S

By far and away the worst communication and lack of scheduling ability from a home care agency I've ever seen.

Verified Google review
Amanda Cobb

Amanda Cobb

I personally have used Christus home care. Olivia was so caring, always respectful of time and my well being. Highly reccomend.

Verified Google review
Lorry Marquess

Lorry Marquess

Christus took excellent care of my Aunt. I can’t say enough good things about her therapist. They really made a difference in her recovery.

Verified Google review
chris williams

chris williams

Horrible scheduling no communication within the nurses and the home healthcare workers. I never knew when they were gonna show up they violated several of their own policies and when I called and talked to a supervisor, she told me I just need to go somewhere else. In fact, she said, I will tell your doctor that you need to go somewhere else And she told me I should not be upset because they failed to follow their own policies.

Verified Google review
Linda Williams 7429

Linda Williams 7429

Very poor scheduling and communication among the staff. . Various nurses came out but were obviously inexperienced with seniors and wound care. There were a few exceptions for skilled nurses,..left message for the wound care specialist to discuss the poor scheduling and care and was blocked no return call.

Verified Google review

Reviews from Google Places for CHRISTUS HOMECARE. These are real experiences shared by families and patients.