DEPENDABLE HOME CARE OF EAST TEXAS

tyler, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Website

Not Available

Years in Operation

18

Location & Directions

Address

1305 DOCTORS DR

TYLER, TX

Service Area

This agency serves patients in TYLER and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

1.57% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.7%
Flu Vaccination Rate61.5%
Improvement in Walking/Mobility85.6%
Improvement in Bathing92.0%
Improvement in Managing Medications87.8%
Improvement in Getting In/Out of Bed91.4%
Improvement in Breathing91.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score64.4%
Health Info Transfer to Provider37.5%
Health Info Transfer to Patient78.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
6 reviews
LaTeasa Brumfield

LaTeasa Brumfield

I am beyond grateful for the exceptional care for my mother. After a challenging skilled and rehabilitation journey to regain her strength and independence, the team at dependable home health has been God sent the compassion. Holly shows and skilled nursing skilled caregivers assisting with physical therapy, occupational therapy, bathing grooming medication in every aspect of healthcare has been handled professionally and with kindness. my mom unique preferences, they were able to tailor their services to providing the highest level in support. This company is compassionate and reliable. Thank you for giving my mother back her life.

Verified Google review
May Mathis

May Mathis

Dependable Health Care has certainly lived up to their name for me. I can always count on the staff to be extremely professional and helpful when called upon. The company provides a nurse to come for a visit once/week. And, I do trust that the nurse that visits has a level of knowledge and competence that is worthy of my trust. However, when another medical professional is needed, i.e., physician, PT, OT, etc., I always feel comfortable seeking the advice of the nursing staff of Dependable. Nurse Holly Hennigan is always helpful in assisting me in this process. It does help all of my medical records to be maintained “in the same file within the same company”..

Verified Google review
Margie Manuel

Margie Manuel

After my surgery I was referred to Home Healthcare. I am so glad that I found Dependable Home Care, Inc. They have been Great! The nurses, Physical therapist and aids that have worked with me are so caring and supportive that I am doing better than I expected. They are very professional and encouraging. I would recommend them to anyone needing help After discharge from hospital.

Verified Google review
Robin Roberts

Robin Roberts

I highly recommend Dependable Home Care, the office and clinical staff are genuine and compassionate as well as professional. The Quality of care is outstanding.

Verified Google review
Susan Capps

Susan Capps

This group has been completely frustrating to work with. They called my Mom's doctor today to let them know they were dropping coverage instead of calling me directly. I can never find out who the latest nurse is for Mom. They made medical decisions without including me, even though I asked repeatedly to be notified. I highly recommend to use someone different.

Verified Google review

Reviews from Google Places for DEPENDABLE HOME CARE OF EAST TEXAS. These are real experiences shared by families and patients.