PARADIGM HOMECARE

tyler, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Key Information

Years in Operation

21

Location & Directions

Address

777 S BROADWAY AVENUE SUITE 200

TYLER, TX

Service Area

This agency serves patients in TYLER and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

3.23% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
91%
Team Communicated Well
90%
Discussed Medicines & Safety
81%
Completed Surveys
282
34% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate79.2%
Improvement in Walking/Mobility94.0%
Improvement in Bathing94.5%
Improvement in Managing Medications93.9%
Improvement in Getting In/Out of Bed93.1%
Improvement in Breathing93.3%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury3.2%

Lower is better

Discharge Function Score89.0%
Health Info Transfer to Provider88.4%
Health Info Transfer to Patient99.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
40 reviews
Peg Willson

Peg Willson

Excellent staff. There PT’s and nurses are top notch. Five Star ratings from Medicare.

Verified Google review
McGwire Martin

McGwire Martin

Macie Pendergrass helped our family during a very difficult transition, and made us all feel at ease. Thank you for being such a great home healthcare rep, but an even better person! You are much appreciated!

Verified Google review
Kayli Covey

Kayli Covey

Paradigm is an excellent company to work with. The staff cares for their patient's needs holistically and professionally especially Macie Pendergrass!

Verified Google review
Ann Pendergrass

Ann Pendergrass

Paradigm is an awesome and friendly business with great workers! Macie Pendergrass especially, she was empathetic, compassionate, and very knowledgeable. It was truly an honor to engage with her.

Verified Google review
Roger Miller

Roger Miller

I would like to Thank the Vice President and CEO of this Company for making contact with me concerning my concerns/complaint I recently posted. They were Very Professional and Humble. Both Apologized and offered any further Assistance to be of Service for my Mother to receive Home Health Care. Thank you Ms Smith and Mr Wilson for reaching out to your customers. You have a Heart of Gold for the elderly and their Caregivers. GOD bless.

Verified Google review

Reviews from Google Places for PARADIGM HOMECARE. These are real experiences shared by families and patients.