CENTERWELL HOME HEALTH

victoria, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1980

Location & Directions

Address

1501 EAST MOCKINGBIRD LANE SUITE 301A

VICTORIA, TX

Service Area

This agency serves patients in VICTORIA and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:76%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.88% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
82%
Completed Surveys
102
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate81.8%
Improvement in Walking/Mobility89.9%
Improvement in Bathing96.8%
Improvement in Managing Medications96.3%
Improvement in Getting In/Out of Bed94.8%
Improvement in Breathing94.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.9%

Lower is better

Discharge Function Score73.5%
Health Info Transfer to Provider85.6%
Health Info Transfer to Patient99.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
grey clouds

grey clouds

Horrible experience with physical therapist Mary !!-This woman strongly upset my senior mother with accusations of abuse and it was beyond comprehension!!!I made a very clear statement as my mother’s caregiver and cancelled service immediately!I also contacted the police and my family attorney!

Verified Google review
Cecelia Mercer

Cecelia Mercer

The nurses were very efficient and kind. The therapists were very kind also as they took me from dependant on others to my former independence.

Verified Google review
Dominga Rodriguez

Dominga Rodriguez

Home Health was great for me....Beth so very well therapy lady...love to have her back..Thank u.

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Mark Brown

Mark Brown

I think you have the best nurses .can't wait for their visits thank you mark brown

Verified Google review
Becky Neely

Becky Neely

Thank you for your fine folks that took care of me and my family. Will use again!!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.