CITIZENS MEDICAL CENTER HOME HEALTH AGENCY

victoria, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1967

Key Information

Years in Operation

59

Location & Directions

Address

1908 N LAURENT STREET SUITE 430

VICTORIA, TX

Service Area

This agency serves patients in VICTORIA and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:89%
Rate 9-10:96%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.07% falls with injury

Low rate of falls with injury

Better than average

80% improved in mobility

Based on patient outcomes

Better than average

80% improved in mobility

Based on patient outcomes

Better than average

80% improved in bathing

Based on patient outcomes

Better than average

77% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
89%
Rated 9 or 10 (Excellent)
96%
Team Gave Professional Care
94%
Team Communicated Well
91%
Discussed Medicines & Safety
91%
Completed Surveys
88
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate73.7%
Improvement in Walking/Mobility80.0%
Improvement in Bathing80.2%
Improvement in Managing Medications70.4%
Improvement in Getting In/Out of Bed75.0%
Improvement in Breathing77.1%
Pressure Ulcer Rate1.3%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score66.2%
Health Info Transfer to Provider97.1%
Health Info Transfer to Patient99.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

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CITIZENS MEDICAL CENTER HOME HEALTH AGENCY - Home Health Agency in Victoria, Texas