ACCENTCARE HOME HEALTH OF WACO

waco, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2002

Key Information

Location & Directions

Address

8320 CENTRAL PARK DR STE A

WACO, TX

Service Area

This agency serves patients in WACO and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.15% falls with injury

Low rate of falls with injury

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
89%
Team Communicated Well
85%
Discussed Medicines & Safety
84%
Completed Surveys
592
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate90.7%
Improvement in Walking/Mobility97.3%
Improvement in Bathing95.3%
Improvement in Managing Medications95.3%
Improvement in Getting In/Out of Bed97.5%
Improvement in Breathing93.7%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score87.3%
Health Info Transfer to Provider98.3%
Health Info Transfer to Patient99.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.9
28 reviews
Raquel Hernandez

Raquel Hernandez

They're taking care of my grandmother and they don't know what to do. The nurse yourself said she's not equipped to do any of this stuff that my grandmother needs. And you call the person in charge for Waco texas. And she says that it was not true. The nurses are not equipped to take care of the patients. But they keep sending them and expect them to do what they are not used to doing. Me personally I don't care for them.

Verified Google review
Sharon “Nahnu” White

Sharon “Nahnu” White

I hope I have the correct Accen Care This is for the Wound Care Nurses. Me and my family would like to thank all the Nurses , with special Gratitude for KeKe and Sarah for taking care of my Mother's wound at such an uncertain time in her life. Thank you for Your kindness, carefulness and professionalism. Thank GOD you answered your calling and was with us during this healing process. Forever Grateful. May you be prosperous, and blessed for the continuing of your services Ms.Whiteside and family.. Mother's says she Love you All!!!

Verified Google review
Ryan Noble

Ryan Noble

These ppl are FAKE and snooty stuck on themselves. First off taking me FOREVER to finally get home health. I was approved for 3 hrs a day. And these ppl short on staff gave me 1 hr only came out 3 times. The rest more worried about taking pictures and not cleaning.At first I thought the worker was really wanting to get things done. Well I allowed them to take pictures of my home and they dropped me because they said my home is hazardous to the aid. The aid brought my outside trash can inside my house. I was looked down upon they didn't want to touch anything of mine. They made me feel like I was trash and better than me because way Im forced to live. Im disabled have mental issues LIVE ALONE lots health issues. I have been DONE WRONG BY THE HEALTHCARE INDUSTRY A DR. BOTCHED MY SURGERY NOW I CANT WALK.NOBODY WANTS TO HELP ME. I've been neglected, Injured and tossed back n forth. And im dirty haven't been able to wash clothes in awhile. They won't even let me bag up my dirty clothes and lining in a TRASH BAG so aid can not step foot in home and I sit it outside to get washed. I must have not met up with their standards. Don't count on these ppl for anything saying they going support me and call if I need anything HA YOU THINK Jeff !!!!!!

Verified Google review
Bob Marley

Bob Marley

Im disabled and have mental issues. And it took forever to try get home health. They canceled my services because my home is hazardous to the worker. They took pictures never showed A.P.S WHEN he came he said put you on a list and wait. On my Check I can't afford to move and he said you can apply for projects. Im dirty my clothes been dirty for awhile. I asked them if I can put my clothes in a trash bag set it outside so aid come wash it lining to. THEY WON'T MEET ME HALFWAY

Verified Google review
Lisa j

Lisa j

Very dissatisfied! My mom needed care and we had one visit in 2 weeks. We made multiple requests for a therapist to call and set up appts that were ordered my MD. No one even bothered to return our calls. So now 2 weeks after injury and we are desperately trying to find another company that will actually show up. Thumbs down on Accentcare!

Verified Google review

Reviews from Google Places for ACCENTCARE HOME HEALTH OF WACO. These are real experiences shared by families and patients.