CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1975
Key Information
Location & Directions
Service Area
This agency serves patients in WACO and surrounding areas in TX.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.23% falls with injury
Low rate of falls with injury
94% improved in mobility
Based on patient outcomes
94% improved in mobility
Based on patient outcomes
99% improved in bathing
Based on patient outcomes
95% improved managing meds
Based on patient outcomes
95% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Candice Goswick
Misti Wortham RN is an exceptional director to work with in collaborative care. Her strong clinical background and expertise enhance care delivery and support positive outcomes in the home health environment.
Jordan Davis
I’ve had a great experience working with this Misti. She is always easy to work with, sends referrals promptly, and makes sure we receive everything we need without delay. She consistently follows through to ensure patients are admitted to our services smoothly. Her communication, organization, and reliability truly make a difference, and she’s a pleasure to collaborate with.
Heather Anderson
I want to express my sincere appreciation for the Centerwell Home Health staff in Waco, Texas. My father received services from a skilled nurse, two physical therapy assistants, and a social worker. I called and received help from the office staff who always answered the phone. They were all very kind and attentive. They made every effort to assist and care for my father. Given that my father can sometimes be a little challenging, I truly value their extra efforts in working with him. It is clear that they all care deeply about their patients and are dedicated to helping them maintain as much independence as possible in their homes. I also appreciate the open communication they maintained with me, as I am my father’s SDPOA and actively involved in his care. Kudos to your team!
Krystal
The only reason it gets 1 star is because the nurse, Kenneth, actually communicated with us. Other than that, the experience was terrible. We are using them to care for my dad. They don’t communicate, PT never reached out and never showed up until we informed them we would be discontinuing their services. Services were expected the early part of the week, and we didn’t hear from anyone until Friday afternoon, AFTER we called them. If we weren’t here to advocate for our dad, he would not be getting the care he deserves. I have no doubt they wouldn’t want their family members to receive the kind of care our dad has received. If you are short staffed, communicate that, or better yet, don’t accept new patients. I recommend looking at other providers in the area if you are looking for care.
Judy Hinchey
I chose, CenterWell Home Health, to assist me in recovering, from major back surgery. The admission and discharge Physical Therapist Supervisor, was pleasant, fascinating, informative and intelligent. The Physical Therapist healthcare’s provider, who worked with me, was also knowledgeable, respectful and, thoughtful. She taught me exercises, to strengthen my legs. She also helped me, to regain my balance and, aided me in learning to walk again. The nurses, who came to check my vitals, and checked my incision and changed my bandages, were engaging, considerate and, professional. The nurses, also answered all of my questions. They also helped me, with any advise, concerning my recovery. I was so impressed, with the Healthcare Providers, who came to my home. I received the best home healthcare and, I would never consider selecting a different provider.
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(254) 405-6800Years in Operation
51
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov