PILOT POINT HOME HEALTH INC is a Medicare-certified home health agency located in WHITESBORO, TX. CMS quality of patient care rating: 2.0 out of 5 stars. Google rating: 4.9 out of 5 from 7 reviews.

PILOT POINT HOME HEALTH INC

whitesboro, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1992

Key Information

Years in Operation

34

Location & Directions

Address

401 EAST MAIN STREET

WHITESBORO, TX

Service Area

This agency serves patients in WHITESBORO and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

1.28% falls with injury

Low rate of falls with injury

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

96% medication accuracy

Physician-recommended medication actions completed timely

Better than average

55% improved in mobility

Based on patient outcomes

55% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
91%
Team Communicated Well
93%
Discussed Medicines & Safety
95%
Completed Surveys
27
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.7%
Flu Vaccination Rate78.3%
Improvement in Walking/Mobility55.3%
Improvement in Bathing67.6%
Improvement in Managing Medications95.7%
Improvement in Getting In/Out of Bed50.9%
Improvement in Breathing63.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score34.8%
Health Info Transfer to Provider96.5%
Health Info Transfer to Patient90.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
7 reviews
Jessica Allison

Jessica Allison

The best group of nurses who truly care for all of their patients!

Verified Google review
Amanda Ball

Amanda Ball

A nursing team that truly cares!

Verified Google review
Jerrica Krapf

Jerrica Krapf

Everyone is so warm and welcoming ❤️ Highly recommend

Verified Google review
Melinda Rowland

Melinda Rowland

The staff cares about their patients. They go above and beyond when someone needs something even if it's outside their covered services.

Verified Google review
Amanda Ball

Amanda Ball

A very caring and compassionate group of nurses. They go above and beyond for every client.

Verified Google review

Reviews from Google Places for PILOT POINT HOME HEALTH INC. These are real experiences shared by families and patients.

PILOT POINT HOME HEALTH INC — Home Health Agency in WHITESBORO, TX