HEALING HANDS HEALTHCARE LLC

wichita falls, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1987

Key Information

Years in Operation

39

Location & Directions

Address

901 INDIANA AVE STE # 665

WICHITA FALLS, TX

Service Area

This agency serves patients in WICHITA FALLS and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:91%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.15% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
91%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
95%
Team Communicated Well
92%
Discussed Medicines & Safety
90%
Completed Surveys
321
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate21.7%
Improvement in Walking/Mobility93.3%
Improvement in Bathing97.2%
Improvement in Managing Medications94.3%
Improvement in Getting In/Out of Bed93.5%
Improvement in Breathing95.3%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score50.8%
Health Info Transfer to Provider99.8%
Health Info Transfer to Patient99.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
74 reviews
Melissa Maness

Melissa Maness

I wouldn't recommend this company they don't have your loved ones best interests at heart ♥️ they basically come in count meds take some vitals and leave not any real compassionate concern for your family they have let my dad run out of pain medicine and started him on end of life care way before it was even time starving him to death thank God my oldest came from out of town who has lots of friends in the medical field and opened my eyes to how wrong they was doing my dad I stopped all the morphine and haldol and had the ports taken out and when all that stuff left his system he was able to talk to us again and eat and drink and sit up get in the wheelchair and go outside I thank God my oldest daughter came from out of town to help me and and saved my dad's life if it hadn't been for her they would have killed him by starving him to death and after being confronted about their negligence they didn't get better with there care they got worse stopped communicating brushing us off. If you want good compassionate care for your loved one don't use this company. At first they are great to get you to sign up with them then after you sign up it changes 😠 so the 2 stars is just for the beginning care that's all.

Verified Google review
Family Crude

Family Crude

We are so grateful for the care my mom received from Healing Hands throughout her journey with bulbar ALS. She began with their home health services and, when the time came, transitioned into hospice care. At every stage, we felt supported and cared for. Every nurse who stepped into our home throughout our time with this company showed such kindness, skill, and compassion. Her home health nurse, Victoria, was truly a blessing. She went above and beyond to make sure my mom was comfortable, well cared for, and always treated with dignity. She took the time to make sure we were comfortable with everything, answered all of our questions with patience, and made us feel like we weren’t alone in this journey. Her warmth and professionalism brought so much peace into our home. My mom just loved her visits. She not only cared for my mom’s physical comfort but also supported our family emotionally. When my mom entered hospice, Sarah became her nurse, and she was equally extraordinary. Sarah provided the most compassionate care during some of the hardest days. She was gentle, attentive, and always available when we needed her. At the time of my mom’s passing, Sarah’s presence meant more than words can express. She guided us with such grace, ensured my mom was peaceful, and gave us reassurance when we needed it most. Her calm, compassionate spirit brought us comfort in the midst of heartbreak, and we will forever be grateful for the way she helped us through that sacred moment. The social worker, Kayla, was kind and supportive, checking in and guiding us with compassion. The chaplain, Donny, was such a gift—he came to our home, sang gospel songs while playing guitar, and brought light and joy to my mom in a way that words can’t fully capture. I cannot thank Healing Hands enough for the incredible team of people who cared for my mom. Victoria and Sarah, especially, will always hold a special place in our hearts. The love, respect, and compassion they showed my mom and our family will never be forgotten.

Verified Google review
Wendy Shear

Wendy Shear

I love these ladies at Healing hands! My grandmother who lived in Wichita Falls by herself until the age of 91, took a devastating fall in Jan and broke her hip. After surgery was suggested by United regional doctors to repair the hip fracture, we left the hospital on hospice care with Healing hands. She was a patient’s with them for a few years prior to this fall with their home health care visits. She was diagnosed with vascular dementia in November of last year and once the fall happened she went down hill fast. Nurse Kaylee and Nurse Megan were absolutely extraordinary in helping me determine what the next step in care was for her since I did not live in Wichita Falls. My grandmother loved Christine, Kaylee, Megan and so many more! Lorena was pivotal in helping me find a care facility to fit her needs. I was the sole person left to care for my grandmother and found this company to be an absolute blessing in guidance when I felt so alone. I am truly grateful that Healing Hands was with us when she and I both needed them. Thank you ladies for all the care and love you put into people! You all are doing an exceptional service! Thank you!

Verified Google review
Kelly Cappoen

Kelly Cappoen

My mom started on the home health side of Healing Hands after being hospitalized in July. Lauren was her main nurse and was absolutely wonderful. After a few months we found out mom had a terminal illness and was in the end stages. We switched over to the hospice side and not only did Lauren follow my mom's case through but we also had another hospice nurse, Bailey, who was also amazing. We ended up needing quite a few other teams members as well and there was not one nurse or aide who did not do everything they could for my mom to keep her as comfortable and as at ease as possible. They are all fabulous and will forever be heroes to me!!

Verified Google review
Melinda Coughlin

Melinda Coughlin

Healing Hands has made life so much easier since taking care of my mother. They are an amazing company who go above and beyond each and every day not just for their patients, but the family members as well. To the founders of Healing Hands, thank you/ you are truly amazing and a gift from God! Thank you for all your hard work and your exceptional employees! You are definitely making a huge impact in our community! Keep up the amazing work and may God Bless each and every one of you!

Verified Google review

Reviews from Google Places for HEALING HANDS HEALTHCARE LLC. These are real experiences shared by families and patients.