WICHITA HOME HEALTH SERVICE INC

wichita falls, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1969

Key Information

Years in Operation

57

Location & Directions

Address

4245 KEMP BLVD SUITE 420

WICHITA FALLS, TX

Service Area

This agency serves patients in WICHITA FALLS and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:85%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.22% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
92%
Team Communicated Well
91%
Discussed Medicines & Safety
90%
Completed Surveys
116
43% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.3%
Flu Vaccination Rate60.6%
Improvement in Walking/Mobility83.8%
Improvement in Bathing87.3%
Improvement in Managing Medications89.5%
Improvement in Getting In/Out of Bed88.2%
Improvement in Breathing83.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.2%

Lower is better

Discharge Function Score69.7%
Health Info Transfer to Provider89.7%
Health Info Transfer to Patient98.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
65 reviews
Amanda whatley

Amanda whatley

Wichita home health was just what we needed during a difficult time. They have provided in home nursing and PT. The staff are professional, knowledgeable and very patient. They took great care of my mother. Chrystal the Administrator was extremely thorough in explaining services, was very knowledgeable and answered all of my questions and always available if I had anxiety or questions. Highly recommend!

Verified Google review
Nanci Morris

Nanci Morris

Very disappointed in this company. My client that I worked with was also not happy with them. She continued to work with them hoping they would do better, but they never did. Without any notification this company took me off her schedule and she had no idea. They didn't even tell her. It's time to start reporting things like this. I can't work with such unorganized individuals.

Verified Google review
Beth Kjelstrom

Beth Kjelstrom

I feel witchome health does a great job. The care givers and rehab does a fantastic job they seem to care about me and my needs. Thank you for having such caring people

Verified Google review
Beverly Bryant

Beverly Bryant

Wichita Home Health Have Been Excellent in My Home Care. There Nurses Are Very Great In There Care For me. Always On Time The Nurse. Always Show Concern on How Iam Doing In My Healing. I Had Acute Respiratory Failure. How To Be Placed On Oxygen. There Care Has Been Excellent. And Also Physical Therepist is Great. At This Time I Thank Them Very Much For The Care They Are Giving Me At The Time.

Verified Google review
Brenda Fowler

Brenda Fowler

I’ve been a patient of Wichita Home Health on three separate occasions—after COVID-19, during recovery from burns that required skin grafts and wound care, and most recently following a stroke. Each experience has been outstanding. The level of care and professionalism from their team is unmatched. They made me feel completely at ease in my own home and provided thorough, compassionate care every step of the way. During my burn recovery, the wound care was handled with incredible attention to detail and sensitivity, which made a difficult healing process much more manageable. They always took the time to answer my questions and made sure I felt informed and supported. I truly cannot say enough good things about the care I’ve received. Wichita Home Health has played a vital role in my recovery, and I highly recommend their services to anyone in need of home healthcare.

Verified Google review

Reviews from Google Places for WICHITA HOME HEALTH SERVICE INC. These are real experiences shared by families and patients.