NORTH RUNNELS HOME HEALTH AGENCY

winters, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Key Information

Website

Not Available

Years in Operation

32

Location & Directions

Address

500 S MAIN STREET

WINTERS, TX

Service Area

This agency serves patients in WINTERS and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

1.22% falls with injury

Low rate of falls with injury

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

78% timely care start

Care started promptly after referral

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
90%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
84%
Discussed Medicines & Safety
80%
Completed Surveys
22
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care78.3%
Flu Vaccination Rate12.9%
Improvement in Walking/Mobility79.0%
Improvement in Bathing84.2%
Pressure Ulcer Rate3.1%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score87.9%
Health Info Transfer to Provider48.2%
Health Info Transfer to Patient77.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.7
12 reviews
Bob McDaniel

Bob McDaniel

Visit to the e.r. last night. The staff was wonderful but the P.A. needs a refresher course in patient assessment and care. Walked in the room and left, didn't touch me. Prescription for Cipro. Here it is at 11:00 the next morning and my infection is loving it! 0 stars for the P.A. 4 stars for the nurses.

Verified Google review
Kaylee Nance

Kaylee Nance

Came in there with back pain. I was given two shots and a prescription for muscle relaxers. The provider who wrote my prescription didn't date the paper, put the mg, or quantity of the Medication. I was unable to get the script filled due to this. I usually try to avoid going to the hospital but it's the only choice I had at the time. 0/10 do no recommend

Verified Google review
Jeri Anne Holman

Jeri Anne Holman

Was not treated like a human being. Went in there looking for maybe an antibiotic shot, NOT a pain shot, for my severely abscessed tooth. Was treated like a drug seeker. I told them I wouldn't be able to pick up the script (antibiotic) they called in for 2 days. I looked down at my paper and talked to myself, "I don't know how I'm going to go pick this up.." The nurse responded, "Ok, bye." That was rude. She didn't have to say anything. It made me feel like a speck of dirt.

Verified Google review
JT Bowyer

JT Bowyer

Came in with a high fever and dehydrated. Every person who helped me were amazing. This is the best care I've ever received. The nurses, staff and everyone busted their butts to get me better quick. The staff is amazing and truly care about the well being of there patients. ❤️ I would go here over Abilene or San Angelo anytime 😊. A special thanks to Dr. McKinnin for getting we well and all the awesome nurses backing him up.

Verified Google review
Amanda W.

Amanda W.

This was ABSOLUTELY the worst hospital we have EVERY been to! My seventeen year old daughter was sent in from her doctor for dehydration, headache, nausea and to have several tests done. The lack of professionalism and bed side manner is shocking! This experience not only has made us very hesitate to ever go to a smaller hospital like this just because the rules and regulations must be alot different from the normal, but we are now looking into changing doctors just because of this experience. I highly recommend you driving to Abilene or San Angelo just to get proper treatment. We will never go back to this hospital regardless of the situation.

Verified Google review

Reviews from Google Places for NORTH RUNNELS HOME HEALTH AGENCY. These are real experiences shared by families and patients.