PRIMROSE HOME CARE

providence, UTMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Key Information

Years in Operation

19

Location & Directions

Address

286 NORTH GATEWAY DRIVE, SUITE 101

PROVIDENCE, UT

Service Area

This agency serves patients in PROVIDENCE and surrounding areas in UT.

Quality Highlights

Based on CMS quality data

3.23% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

78% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
89%
Team Communicated Well
90%
Discussed Medicines & Safety
79%
Completed Surveys
21
38% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care87.1%
Flu Vaccination Rate34.2%
Improvement in Walking/Mobility95.5%
Improvement in Bathing100.0%
Improvement in Managing Medications91.4%
Improvement in Getting In/Out of Bed96.0%
Improvement in Breathing78.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury3.2%

Lower is better

Discharge Function Score84.3%
Health Info Transfer to Patient77.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
12 reviews
Lisa Mitchell

Lisa Mitchell

I am very grateful for the Hospice team of Primrose. They took care of my brother as he was passing away. They were very kind and compassionate. When we had questions or concerns they were quick to respond. Monty took good care of my brother and I appreciate the dignity and respect he gave him.

Verified Google review
kristen Scott

kristen Scott

I would choose Primrose again. They always helped us get the care we needed, and the staff was excellent. Really liked all the aides as well.

Verified Google review
Jeff Birschbach

Jeff Birschbach

We were very grateful with the care given to our father during a difficult and challenging time. The staff was very responsive and knowledgeable with the services they provided.

Verified Google review
Beverly Wheatley

Beverly Wheatley

I would just like to speak to my experience with Primrose Hospice and Home Care. I have dealt with other agencies, but Primrose takes a genuine interest in their clients. I have been so satisfied in what they have been willing to do for my husband and I. My life and the life of my husband of 50 years has improved greatly because of them. They are very truthful and willing to create a plan that works for you. They have an incredible, kind, and capable team. They don’t try to influence you or take away any of your choices. They are here to serve you! Monty our hospice nurse has been such a hero to my husband and I! We are both so thankful for Primrose!

Verified Google review
Debora Edwards

Debora Edwards

Primrose has been over the top helpful with my father. They quickly and efficiently take care of his needs. Primrose has a way of cutting through red tape in a manner I have seldom seen. We received a hospital bed the day after we expressed the need! I would highly recommend Primrose to anybody who is looking for home health or hospice care.

Verified Google review

Reviews from Google Places for PRIMROSE HOME CARE. These are real experiences shared by families and patients.