ICARE HOME HEALTH

springville, UTMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

672 WEST 400 SOUTH, SUITE 202

SPRINGVILLE, UT

Service Area

This agency serves patients in SPRINGVILLE and surrounding areas in UT.

Patient Satisfaction

4/5
Would Recommend:87%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

4.53% falls with injury

Low rate of falls with injury

Better than average

100% timely care start

Care started promptly after referral

Better than average

72% improved in mobility

Based on patient outcomes

72% improved in mobility

Based on patient outcomes

71% improved in bathing

Based on patient outcomes

52% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
93%
Team Communicated Well
84%
Discussed Medicines & Safety
70%
Completed Surveys
56
11% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate97.8%
Improvement in Walking/Mobility72.4%
Improvement in Bathing70.7%
Improvement in Managing Medications51.5%
Improvement in Getting In/Out of Bed91.8%
Improvement in Breathing73.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury4.5%

Lower is better

Discharge Function Score65.2%
Health Info Transfer to Provider64.3%
Health Info Transfer to Patient44.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
13 reviews
V Hauser

V Hauser

ICare has taken care of my Mother's Diabetes needs for the past 2 years. Everyone who comes is very courteous and kind. The main nurse that over see's her care, is always responsive to her and my needs and seems to be available 24-hours 7 day's a week.

Verified Google review
Ruth Ann Williams

Ruth Ann Williams

My father was under the care of iCare Home Health & Hospice for eight months, and we have been so grateful for their expertise, professionalism, and loving care. We appreciated the flexibility to visit daily when necessary and their willingness to answer questions, teach us care that we could give to my dad, and prepare us for what was to come next as his health continued to decline. We especially thank Kristy, Cami, and Sergio for their kindness, respect and love extended to my father and mother.

Verified Google review
Denice Ney-Lugo

Denice Ney-Lugo

My Father is living in assisted living and Icare has taken over his care. They are wonderful. Paul is his nurse and he takes such good care of my Dad. They sent an aide named Maria to help him dress and clean up. He just loves her. I am so happy I chose them to help my Father.

Verified Google review
Brandi Martin

Brandi Martin

Tyler the nurse is incredible! He has been taking care of my mom for some time now. He really cares about her needs and goes the extra mile to make sure she is taken care of. The aides are great as well. Piper has been exceptional! I highly recommend icare!

Verified Google review
Mark Finley

Mark Finley

We wanted to take the time and "Thank You” as a family for the great experience we had with your staff as they cared for our mother while she was under your hospice care. Several of my family members including myself are in the health care field so our expectations were high. Your employees did so well, we were so pleased with the care and concern they showed my mother daily and showed us as a family. We especially wanted you to know that we felt like the two iCare nurses that we worked with were excellent at their jobs. They showed so much expertise in their fields and also were so personable and easy to work with. They listened to our mother’s needs and what the wishes of the family were also. We feel we were so blessed to have these two women in our lives during this time. They always had time to answer any questions we had day or night, they truly showed love and concern to our mother and us. They listened to us as a family and were always so professional in everything they did. They were amazing! They kept our mothers dignity through some trying times and we felt like our mother always looked our best because of their extra care. Even the day she passed away, they made sure she looked her best before her passing. Again they were willing to listen to us and our desires and went the extra mile to make each day pleasant for our mother. We appreciate the hospice experience we had with your company and your employees and want to tell you “Thank You”.

Verified Google review

Reviews from Google Places for ICARE HOME HEALTH. These are real experiences shared by families and patients.