HUMAN TOUCH HOME HEALTH

blacksburg, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Years in Operation

18

Location & Directions

Address

2401 SOUTH MAIN STREET, SUITE K

BLACKSBURG, VA

Service Area

This agency serves patients in BLACKSBURG and surrounding areas in VA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

80% improved managing meds

Based on patient outcomes

Better than average

81% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

68% improved in mobility

Based on patient outcomes

68% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.7%
Flu Vaccination Rate59.6%
Improvement in Walking/Mobility68.0%
Improvement in Bathing66.4%
Improvement in Managing Medications79.8%
Improvement in Getting In/Out of Bed70.0%
Improvement in Breathing80.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score47.4%
Health Info Transfer to Provider17.9%
Health Info Transfer to Patient68.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
10 reviews
Soren

Soren

It is just not good the people on the phone are mean and everything is just not organized

Verified Google review
Helen Codron

Helen Codron

My father needed immediate in-home support, which is a tall order even in the best of times. During COVID, it's nearly impossible—but Human Touch Blacksburg made a miracle happen. I can't express in words our gratitude to Diana and the entire office staff for treating our family's emergency as they would their own. I also have to give specific mention to our caregivers. My father is now on a low-sodium diet, and it's been a challenge for him to adjust to his new restrictions. Sandy has embraced his meal planning and preparation with flexibility and positivity, trying new recipes from his low sodium cookbook while also accommodating my mom's food preferences. Quote from my dad: "I don't know how I've lived this long without your potato pancakes!" Michael's deep knowledge and experience in the health care field bring us all a tremendous sense of comfort and security. He always has his eye out for warning signs and symptoms—while also suggesting, encouraging and supporting good habits for both my parents' overall wellness. Aging often isn't fun. Michael is so perceptive and compassionate that he's a source of strength for both my parents as they navigate this complicated chapter of their lives.

Verified Google review
Mac Higgins

Mac Higgins

Human Touch Home Health Care Agency along with their caregiver Michael, have been the best caregivers I could have ever asked for! I would highly recommend them!

Verified Google review
R Henley

R Henley

When caring for a family member, days can be long and nights even longer. Human Touch of Blacksburg has had the most accommodating and friendliest staff we have ever had the pleasure of dealing with. From Madye and Diana in the office to Rebecca and Michael in the field. Not only did they offer resolution to unforeseen problems but did it with a smile and understanding unlike anyone we have needed over the past 3 years. Kudos to to this team for the mental, physical and emotional support they have offered not only our loved one but our family as well.

Verified Google review
Katrina

Katrina

Human Touch Home Health Care staff in Blacksburg, VA were very responsive to our needs to find many, many hours of personal (non-nursing) care for our mother in her home. We were able to both call and text staff and receive responses. Both staff (M and F) who provided services in the home were incredibly kind and willing to be creative about being helpful and supportive. The were both responsive to my calls and texts from another state, and were great about encouraging Mom to exercise, eat, and socialize. Both were highly engaged and more than helpful, in so many ways, each with individual strengths. My mother was pleased with the care.

Verified Google review

Reviews from Google Places for HUMAN TOUCH HOME HEALTH. These are real experiences shared by families and patients.