SENTARA HOME CARE SERVICES
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1985
Key Information
Phone
(434) 654-2900Years in Operation
41
Location & Directions
Service Area
This agency serves patients in CHARLOTTESVILLE and surrounding areas in VA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.55% falls with injury
Low rate of falls with injury
85% improved in mobility
Based on patient outcomes
85% improved in mobility
Based on patient outcomes
89% improved in bathing
Based on patient outcomes
82% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Casey Pazzalia
Good team to work with!
Romantha Turner-Miller
No written review provided
Gregory Butler
The worst company I've dealt with since dealing with wounds for 15 years!
Deneen
EXCELLENT CARE-HIGHLY RECOMMEND!!!!! If you go through my chart for your initial contact, your experience will be challenging. It was a very stressful experience going through that number. I finally got a person who directed me to a local number. Once I got the local number, it was, still is amazing!!! My mom had physical therapy at home 3 years ago - it's so advanced now. We currently use a nurse, OT & PT. I highly recommend them. Each visit they check her over and take vitals. They are all professional, experienced, very knowledgeable and provide compassionate care. They give clear instructions, fill me in so I can support her care. My mom is getting stronger and responding so well to each of them, her confidence and strength are growing. Finding low vision care is very hard, they get her needs. I completely trust all of them and could not be happier with the treatment they have been providing, and they are done. So impressed!!!
Ashley Broyles
I do not recommend this business for home care needs. The nurses never showed up on time, poor communication. A nurse told my family that my grandfather was fine, his breathing was normal, etc. (3 days before his passing) We knew she was wrong, it was clear to see that he was nearing death. For a nurse to stand in his home and lie to his family about his condition is just completely ridiculous to me. She should have been honest with us. After his passing one of the nurses wanted to pick up the home care equipment the day of his funeral, obviously that wasn't suitable so we asked her to reach out and it could be picked up the following week. 2 months passed before we received any type of contact from this office about the equipment. At that point we let them know a day and time that was suitable, but the message got relayed incorrectly and a nurse showed up the day before when no one was home. Then we were getting messages saying we said we would be home and weren't there. I was being called a liar because they can't handle their jobs apparently. These ladies have no sense of good communication in any way, shape nor form. I drove the equipment about an hour away to their office just to continue with the run around. I wasn't directed to the manager as I had asked specifically for that person. I will find the proper contact information and let whomever is running this business know how poorly their employees are treating their clients. I DO NOT RECOMMEND using this business. When you have a family member in the final stages of life, the last thing you need is mess like this to add on the stress.
Reviews from Google Places for SENTARA HOME CARE SERVICES. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(434) 654-2900Years in Operation
41
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov