HUMAN TOUCH HOME HEALTH CARE

falls church, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1998

Key Information

Years in Operation

28

Location & Directions

Address

113 PARK AVENUE, SUITE 300

FALLS CHURCH, VA

Service Area

This agency serves patients in FALLS CHURCH and surrounding areas in VA.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.77% falls with injury

Low rate of falls with injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

99% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
83%
Team Communicated Well
85%
Discussed Medicines & Safety
79%
Completed Surveys
76
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate93.0%
Improvement in Walking/Mobility81.7%
Improvement in Bathing88.4%
Improvement in Managing Medications86.6%
Improvement in Getting In/Out of Bed85.6%
Improvement in Breathing99.0%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score76.2%
Health Info Transfer to Provider91.5%
Health Info Transfer to Patient99.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
12 reviews
Steve Williams

Steve Williams

This one of the worst experiences I've had with any business. They have little to no coordination or communication between themselves. Be prepared to be swamped with numerous calls to schedule and plan. You will have to repeat yourself and situation each and every time, why? Cause they have no internal coordination or communication. Plus, they are late to appointments and when offered suggestions for improvement they go ostrich and stick thier head in the ground. Run, run, run as fast as you can from these people.

Verified Google review
John Maul

John Maul

Lena (PT) and Juanita (OT) did a fantastic job with me over the last few weeks. I feel much better, and able to do many things now. Their encouragement of me was very welcome, and helped me much. Their knowledge of their field was very helpful and helped me greatly! Thanks so much!

Verified Google review
Linette Kister

Linette Kister

I had a very knowledgeable, kind, and caring nurse come to my home to help me after my throat cancer surgery. I would highly recommend Human Touch Home Health to anyone who needs home health care.

Verified Google review
Zack Richland

Zack Richland

The team goes above and beyond to make a positive impact, truly embodying the spirit of service. I’m impressed by how long they've helped so many people live healthier, happier lives (20+ years!). Highly recommend.

Verified Google review
Colin Grant

Colin Grant

They don't process my wife's referral for home health and they don't return my calls despite emailing twice and calling about a half dozen times. I confirmed the doctor sent the order twice. It has been a week and no follow up via email or call despite their response to this review.

Verified Google review

Reviews from Google Places for HUMAN TOUCH HOME HEALTH CARE. These are real experiences shared by families and patients.