BLUE RIDGE HOME HEALTH CARE

galax, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Key Information

Years in Operation

17

Location & Directions

Address

28 SHADE TREE LANE

GALAX, VA

Service Area

This agency serves patients in GALAX and surrounding areas in VA.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.31% falls with injury

Low rate of falls with injury

Better than average

93% timely care start

Care started promptly after referral

Better than average

73% improved in mobility

Based on patient outcomes

73% improved in mobility

Based on patient outcomes

70% improved in bathing

Based on patient outcomes

73% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
86%
Completed Surveys
305
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care92.5%
Flu Vaccination Rate24.0%
Improvement in Walking/Mobility72.6%
Improvement in Bathing70.2%
Improvement in Managing Medications72.7%
Improvement in Getting In/Out of Bed74.1%
Improvement in Breathing61.6%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury2.3%

Lower is better

Discharge Function Score61.4%
Health Info Transfer to Provider15.6%
Health Info Transfer to Patient43.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
15 reviews
Regina Irvin

Regina Irvin

My husband had a total hip replacement done. I called Blue Rige to ask questions about services they offered,before the end of the day I had him registered with them. My husband has cerebral palsey affecting his body not mind, so this makes his case a bit more challenging. Now let me make something very clear when it comes to him I am very very protective over him, and very very nit picky for any type of services he needs. Blue Ridge and their staff are the absolute best hands down. They are the only ones that passed my check list,satisfaction and will be allowed to work with him. I highly recommend them 💜

Verified Google review
Catina Clark

Catina Clark

Our family has used Blue Ridge Home Health for both of my grandparents at different times in thier lives as they aged and needed help. They are absolutely the best and provided exceptional care for both of my grandparents. Very caring and sincere. Everyone has taken time to listen to their needs and encourage them along the way. And did I mention the communication has been top notch. Thats hard to find now days. I am very appreciative of everyone at Blue Ridge Home Health that has had any hand in my grandparents care. Highly recommend!

Verified Google review
Stacy Frazier

Stacy Frazier

Took care of my Dad after triple bypass. The nurses and therapist provided exceptional care and would call on their own time to check on him and us during his recovery. Would definitely recommend them for your loved ones.

Verified Google review
Heather Snow

Heather Snow

The BEST home health care agency! Team members are very professional. The dedication and compassion go above and beyond expectations. If you are looking for a company to treat patients like family, this is the one!

Verified Google review
Joyce Largen

Joyce Largen

Two nurses came to our home who had not been vaccinated, putting an 89 year old woman at risk. The first nurse had no mask when she came to the door. Neither wore gloves. We were put in danger by the very people we trusted to protect us. The company refuses to let you know who has been vaccinated or not. Masks and vaccines are health issues, not personal ones, especially for health care givers. Shame on you, Blue Ridge!

Verified Google review

Reviews from Google Places for BLUE RIDGE HOME HEALTH CARE. These are real experiences shared by families and patients.