CONTINUING CARE HOME HEALTH SERVICES

harrisonburg, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1988

Key Information

Years in Operation

38

Location & Directions

Address

579 EAST MARKET STREET

HARRISONBURG, VA

Service Area

This agency serves patients in HARRISONBURG and surrounding areas in VA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

91% timely care start

Care started promptly after referral

Better than average

53% improved in mobility

Based on patient outcomes

53% improved in mobility

Based on patient outcomes

65% improved in bathing

Based on patient outcomes

47% improved in breathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
99%
Rated 9 or 10 (Excellent)
98%
Team Gave Professional Care
95%
Team Communicated Well
98%
Discussed Medicines & Safety
94%
Completed Surveys
7
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.6%
Flu Vaccination Rate39.1%
Improvement in Walking/Mobility52.7%
Improvement in Bathing65.0%
Improvement in Getting In/Out of Bed47.3%
Improvement in Breathing47.0%
Pressure Ulcer Rate7.1%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score60.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
10 reviews
Hannah Abbot

Hannah Abbot

No written review provided

Verified Google review
Grayson Walker

Grayson Walker

No written review provided

Verified Google review
Paradice Marie

Paradice Marie

They are liars!!! They came out to evaluate my father and they went back to their company and said our house was dirty and messy and because we had dogs that barked and said that my father rushed her out to smoke a cigarette (WHICH NONE OF THESE IS TRUE except the dogs barking but thats because there was someone new in our house.) Worst company ever!!!

Verified Google review
Maegan Coor

Maegan Coor

Continuing Care is disorganized, unreliable, dishonest and unprofessional.

Verified Google review
David Stuart

David Stuart

Inconsistent. Aides sometimes don't show and their office knows and still do not contact patient or family. Just happened again. Some aides are very poorly trained and do minimal to nothing. If you finally get someone that stays at the company for more than a couple weeks they just float them around. When patients and aides finally get things into a system, they change the aide. There are so many other grievances with this company. Terrible. Just filed a complaint with the office. The aide was on the couch asleep with a jacket over the head, and apparently been that way for two hours prior to me coming in. Naturally this didn’t warrant having the aide leave but a call telling her “we don’t do that.” This aide is new to my relative today because yesterday’s didn’t call (until the evening) or show up, and wasn’t there the day before either. I’m notifying the state this time because they’re defrauding the govt and only going to let this happen to the next client.

Verified Google review

Reviews from Google Places for CONTINUING CARE HOME HEALTH SERVICES. These are real experiences shared by families and patients.