FIRST CHOICE HOME HEALTH SERVICES, LLC

harrisonburg, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1988

Key Information

Years in Operation

38

Location & Directions

Address

1819 VIRGINIA AVENUE

HARRISONBURG, VA

Service Area

This agency serves patients in HARRISONBURG and surrounding areas in VA.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.15% falls with injury

Low rate of falls with injury

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

75% improved in bathing

Based on patient outcomes

Better than average

96% timely care start

Care started promptly after referral

Better than average

68% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
86%
Completed Surveys
85
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.9%
Flu Vaccination Rate72.6%
Improvement in Walking/Mobility76.5%
Improvement in Bathing75.3%
Improvement in Managing Medications67.9%
Improvement in Getting In/Out of Bed81.6%
Improvement in Breathing64.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score62.7%
Health Info Transfer to Provider74.7%
Health Info Transfer to Patient93.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
8 reviews
Brittany Shifflett

Brittany Shifflett

Although we only used hospice for less than two weeks before my aunt passed away, I can’t say enough good things about them! Nurse Stephanie is absolutely amazing! She is so kind, informative, helpful and down to earth! She has such a caring heart and wanted to make sure we felt comfortable giving care to my aunt as well as to make sure my aunt was as comfortable as possible! The CNA Anna that came to bathe her was very friendly and helpful! She would do anything we asked of her! These two girls were amazing in helping me and my mom give my aunt her last two weeks here on earth the best care possible! First Choice Hospice is a great company and I highly recommend them! We had all the medications (plus some) that we would ever need, supplies and creams, and they always asked if we needed more before we would run out!

Verified Google review
Jamie Ensley

Jamie Ensley

First Choice Hospice lives up to their name. Lauren, Wendy, and all of the other team members were extremely helpful when my grandmother was declining. Their social worker even helped get her into my top choice in long-term care facilities, which was a huge surprise and blessing. My grandmother was pretty stubborn, but that did not stop the care team from supporting both of us throughout the dying process. One special nurse even came on her time off to check on us during the final days, then surprised me by attending the funeral. Patrick the Chaplin has continued to follow up with me months after my grandmothers passing. I only regret not having their care and services upon the loss of my mother. I recommend this company to anyone requiring hospice services.

Verified Google review
Shelby Noel

Shelby Noel

No written review provided

Verified Google review
Greg Stenson

Greg Stenson

I'm not sure we can rate the Hospice Nurses high enough. They were tremendously compassionate, thoroughly knowledgeable, and very professional. They went to great lengths to make sure my mother-in-law was comfortable and loved during her last days here. I would highly recommend these gals to care for anyone's dearly loved family members.

Verified Google review
Denise Jane

Denise Jane

They took wonderful care of my family members. The CNA’s and Nurses are kind and knowledgeable.

Verified Google review

Reviews from Google Places for FIRST CHOICE HOME HEALTH SERVICES, LLC. These are real experiences shared by families and patients.