CENTRA HOME HEALTH

lynchburg, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1983

Key Information

Location & Directions

Address

2010 ATHERHOLT ROAD

LYNCHBURG, VA

Service Area

This agency serves patients in LYNCHBURG and surrounding areas in VA.

Patient Satisfaction

5/5
Would Recommend:86%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.95% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
93%
Team Communicated Well
89%
Discussed Medicines & Safety
90%
Completed Surveys
314
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate74.8%
Improvement in Walking/Mobility89.2%
Improvement in Bathing90.0%
Improvement in Managing Medications88.3%
Improvement in Getting In/Out of Bed91.5%
Improvement in Breathing93.9%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score78.2%
Health Info Transfer to Provider99.5%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
Kristi Deblieux

Kristi Deblieux

If I could give zero stars, I would, but this website made me click at least one star in order to post! My mother lives in Lynchburg and came to visit me in Louisiana this past July. She had a cardiac event at the airport and was hospitalized for 5 days, one of which was in ICU due to a subdural hematoma and fluctuating blood pressure. The doctors HERE (in Louisiana), were amazing! They got everything under control, and she came home to stay with me for a few weeks to begin her recovery until she could fly. Her home health care, both PT and OT were set up and started the very next day! After 3 weeks here, with PT, OT and some TLC, she was cleared to fly back to Lynchburg, and I flew with her. An order to continue her PT once she arrived home was sent to Centra Home Health via fax from her Neurologist here in Louisiana. It has been 3 weeks now since she arrived back in Lynchburg, and she still has not been able to start her therapy there! After multiple phone calls from me, her daughter, as well as multiple calls from the Neurology office that sent the doctor's order, she still has no PT coming to the house and it seems it will be a while before that can happen. Centra Home Health now wants her to go to her Primary Care Physician in Lynchburg because she hasn't been seen in 4 months so that HE can sign off on the doctor's order that they already have! My mother is using a walker, she is not able to drive at this time and is expected to make an appointment, that is not even available for a few weeks, just so that her PCP can sign and order that has already been made by a specialist that has already seen her!! In the meantime, she is just supposed to do whatever she can on her own to get stronger and build her strength. This is one of the most screwed up systems I have ever seen... and I'm in the healthcare field! Get it together Centra!!! If you're going to have a monopoly in the field of healthcare in the city of Lynchburg, you should provide better service for your patients!!

Verified Google review
pamela sapsford

pamela sapsford

Professional , caring, top of the line medical treatment. They are the best of the best.

Verified Google review
Keith Tolley

Keith Tolley

No written review provided

Verified Google review

Reviews from Google Places for CENTRA HOME HEALTH. These are real experiences shared by families and patients.