RIVERSIDE HOME HEALTH
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1993
Key Information
Location & Directions
Service Area
This agency serves patients in NEWPORT NEWS and surrounding areas in VA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.73% falls with injury
Low rate of falls with injury
87% improved in mobility
Based on patient outcomes
87% improved in mobility
Based on patient outcomes
88% improved in bathing
Based on patient outcomes
83% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
D
Home nursing appointment was suppose to be on Monday but got pushed to Tuesday. I was told they would call back with what time on Tuesday and never received a phone call. I have no idea when the medical device is going to be checked so now I will have to go to the hospital.
Neighbor None
Nurse showed up LATE. Remarked about the size of my home . Then proceeded to ask grandmother who lived with who, which obviously implies I can't have a large home Asked about a power of attorney and then proceeded to "whitesplain" to me the difference in a durable POA Information in patient system had contacts listed that don't exist (and gave me the attitude for addressing it) Honestly asked referring doctor NOT to refer me to this place but I think money wise they wanna keep money in house .
Tyria Jordan
Missed visits, I’ve never seen a company more unorganized than this. My nurse don’t show up when they are supposed to, I find myself connect my on machines for my meds. I don’t even know who my nurse is I’ve seen one person twice in the 3 weeks I’ve been under care with visits scheduled weekly. Thanks to Diana she was my welcome nurse. Outside of that if they don’t hve enough staff they don’t need to service as many clients.
Rhonda “Ronni” Pinello
I have been very pleased with this agency. They had handled the care of my mother before she passed and my father now. The care was exceptional, staff was always friendly and efficient. I never felt like that there was a stranger at their home. They made you feel like you had known them forever. Nurse Kelly Gilbert has a spot in my father's heart, they still keep in touch to this day. I would highly recommend them.
Joanne Whitley
Riverside Home Health helped when my Mother really needed them. They were kind, professional and attentive to her needs and concerns. They were patient and caring. They were also patient with all my questions. I highly recommend them!
Reviews from Google Places for RIVERSIDE HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(757) 594-4600Years in Operation
33
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov