AMEDISYS HOME HEALTH CARE

norfolk, VAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1995

Location & Directions

Address

6353 CENTER DRIVE, BLDG 8, SUITE 205

NORFOLK, VA

Service Area

This agency serves patients in NORFOLK and surrounding areas in VA.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.44% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
88%
Team Communicated Well
86%
Discussed Medicines & Safety
80%
Completed Surveys
202
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate63.5%
Improvement in Walking/Mobility94.3%
Improvement in Bathing95.1%
Improvement in Managing Medications94.8%
Improvement in Getting In/Out of Bed94.0%
Improvement in Breathing95.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score81.0%
Health Info Transfer to Provider48.6%
Health Info Transfer to Patient80.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
32 reviews
T.S. smith

T.S. smith

Amedisys Home Health Care was assigned to help my 19 yr old son with colostomy care after he had unexpected, emergency surgery and was discharged home after his hospitalization. They were great with ordering home health supplies, getting us set up when he was discharged, and teaching him how to change his bag. Our first nurse was hilarious and got my son to be involved in his own care when he was originally reluctant. She unfortunately transitioned over to hospice care but I am sure her skills will be good for those patients.

Verified Google review
Lucinda Goins

Lucinda Goins

I love the care I have been getting. Your nurses have . However, their management sucks. Called me on Friday which was to be my recertification day. The nurse had already come by. I was told out of the blue that they couldn't recertify me and that day would be my nurse's last day. Out of the blue. I had my toes amputated on my left foot and my dressing should be changed every other day. Now, I have to find in home wound care. Not amused at all.

Verified Google review
Barbara Wells

Barbara Wells

Their PT and OT is excellent. Their speech therapy is also very good. They need to improve their communication. I called in with a problem regarding my ostomy site which was swollen and very red was transferred to the ostomy. Nurse had to leave a message, marked it, urgent and receive no call back. I am very disappointed in them.

Verified Google review
Vincent Nolasco

Vincent Nolasco

My 90-year-old father has received absolutely phenomenal care from Amedisys, thanks in large part to his incredible wound care nurse, Jeff Cox. Jeff has consistently gone above and beyond—not only in the quality of his medical treatment but in the deep empathy and compassion he shows to our entire family. His professionalism, kindness, and personal dedication to service have truly made a difference during a challenging time. As my father transitions to a senior living facility this week, we’ve been informed that the new home care falls outside of Jeff’s current service area. This is incredibly disappointing, as Jeff has become a vital part of my father’s care team. We sincerely hope to work with Amedisys to find a solution that allows Jeff to continue supporting my father's health and well-being. His continued involvement would mean the world to us.

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Mary Pasanen

Mary Pasanen

We were visited by nurses, PT, and a social worker. We were pleased with the care my mom received. The caregivers all took her vital signs and checked her physically. They explained what they were doing so we could understand what they were doing. Thank you for your

Verified Google review

Reviews from Google Places for AMEDISYS HOME HEALTH CARE. These are real experiences shared by families and patients.