KIND HEARTS

oak hall, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2020

Key Information

Years in Operation

6

Location & Directions

Address

8020 LANKFORD HWY

OAK HALL, VA

Service Area

This agency serves patients in OAK HALL and surrounding areas in VA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
100%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
95%
Team Communicated Well
94%
Discussed Medicines & Safety
82%
Completed Surveys
11
9% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate74.0%
Improvement in Walking/Mobility87.5%
Improvement in Bathing85.8%
Improvement in Managing Medications82.9%
Improvement in Getting In/Out of Bed81.6%
Improvement in Breathing91.2%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score66.2%
Health Info Transfer to Provider92.9%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
5 reviews
Joan Landon

Joan Landon

In the last 30 yrs I’ve used several home health agencies to provide skilled nursing services to my daughter. Kind Hearts is by far the best! All of the nurses and therapists that enter our home are polite, professional and very knowledgeable in their areas of skilled care. I would and have referred them to others who find themselves in need of good quality home health care. They are the BEST!!!

Verified Google review
cheryl cashman

cheryl cashman

Oh my gosh I cannot say how much I love this company and all of the employees! Not only were they all professional and courteous but they went above and beyond the norm--from picking up groceries and prescriptions to keeping my spirits up during a medical event that can only be described as a comedy of errors. I needed PIC nurse care, nursing care and PT. This team of truly kind hearts got me up and walking again. I would not use any other home healthcare service!

Verified Google review
Ray Thompson

Ray Thompson

Kind Hearts helped us greatly when my father in law was very ill. The clinicians took great patience and care with every aspect of his care. I couldn't have asked for a better service than they provided for him and my father in law loved all of them.

Verified Google review
Joseph Baldrian

Joseph Baldrian

Kind Hearts is A great organization and a lot of wonderful group of professional people if I didn't have kind Hearts I probably would not be here today I can't thank Donna and Brandy enough for what they done for me and my wife God Bless you all Thanks ❣️😘👍 again

Verified Google review
Sarah Poole

Sarah Poole

Took excellent care of me. The team was there for me 24/7 whenever I had questions and was extremely knowledgeable. 10/10 customer service, and care.

Verified Google review

Reviews from Google Places for KIND HEARTS. These are real experiences shared by families and patients.