SOUTHSIDE REGIONAL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1986
Key Information
Location & Directions
Service Area
This agency serves patients in PETERSBURG and surrounding areas in VA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.74% falls with injury
Low rate of falls with injury
88% improved in mobility
Based on patient outcomes
88% improved in mobility
Based on patient outcomes
91% improved in bathing
Based on patient outcomes
90% improved managing meds
Based on patient outcomes
94% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Linda Whichard
My sister recently received PT/OT and Nursing services from this agency. Every person who came was excellent. Very personable, professional, and encouraging. They called the night before and arrived on time. I would give 10 stars if I could. I have also recommended this agency to others needing home health!
Whitney Burke
Everyone in the LHC group is wonderful, both here and the Emporia office. They all work seamlessly together to make sure their patients are cared for and given the care they need to not only live at home but thrive. Lakesha is readily available to answer any questions we as a facility may have and I can always direct our patients to her to answer any questions in regard to home health. I highly recommend Southside Regional Home Health.
DENA CUNNINGHAM
Wonderful care. Great communication.
Lydia Harris
On arrival, the workers at the front office were pleasant and friendly. That is the only decent thing I experienced at this establishment. The current neurologist has an extremely foul attitude, has issues with respect, and is overall a terrible doctor. As soon as I began discussing my mother’s problem, he told me to speak louder, waving up his hand, with an attitude. This was the beginning of my negative experience. As my mother started crying, he took that as a sign to write off her obvious neurological issues as “psychological trauma,” saying that nothing was wrong with her. Previously, I took her to the hospital, and they diagnosed her symptoms as a severe concussion. When he asked if she hit her head or not, we replied with uncertainty. He immediately assumed that she did not hit her head during the fall, doing the opposite of what a thorough doctor would do. He would not listen to what either of us had to say about her symptoms, and continued to be problematic to work with. He was obviously rushing to be finished with us. On our final straw, we decided to leave. We communicated our feelings to the doctor, telling him just how disrespectful we found him to be. When we left out the door, THIS MAN FOLLOWED US TO ASK IF WE HAD A LAWYER!!!!!! WHEN WE REPLIED NO, HE WENT BACK INSIDE!!! The audacity baffles me. We did absolutely nothing to anyone there to deserve this kind of treatment. PLEASE DO NOT WASTE YOUR TIME HERE!! THIS MAN SHOULD NOT BE A DOCTOR!!
Diana Love-Nelson
Nurses do not show up on time. They do not call you and let you know a time frame that they will be at your home. I have continually had to call to find out when or if someone is coming to my home to change my dressing. Told by one nurse that they make their on schedule, and they can put their kids on the school bus and pick them up, so my thought is while you are getting paid to do a job, you are making the patient wait until you have finish your running around. You have no problem billing my insurance for payments, so in the same aspect , I expect to get the care I am paying for. Have not been happy with this Home Health Group.
Reviews from Google Places for SOUTHSIDE REGIONAL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov