MEDICAL SERVICES OF AMERICA HOME HEALTH AND HOSPICE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1985
Key Information
Location & Directions
Service Area
This agency serves patients in RICHLANDS and surrounding areas in VA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.63% falls with injury
Low rate of falls with injury
76% improved in mobility
Based on patient outcomes
76% improved in mobility
Based on patient outcomes
78% improved in bathing
Based on patient outcomes
83% improved managing meds
Based on patient outcomes
97% timely care start
Care started promptly after referral
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Ryleigh Salyers
Everyone is always so kind and helpful. They make everything easier and are truly a pleasure to work with. Thank you all so much!
Vanessa Hall
I had MSA for my mom and they were absolutely wonderful. Anything we needed all we had to do was ask.
Melissa Stanley
This company was awesome during my mothers 5 months on hospice. The nurses were great, anytime we needed anything all we had to do was ask. They were available 24/7 don’t know what we would have done without them.
Leslie H
I must disagree with the person who left a bad review. Everyone at MSA has been great to me, and they do know what they are doing. I'm 38 in a hospital bed at home, I have multiple problems, and they come right to my house when anything is wrong, and I thank goodness for them. They have even called to check on me.
Bobby Boulden
If you have any way to avoid this company, do avoid at all cost. They have no clue what they are doing and care nothing about you.
Reviews from Google Places for MEDICAL SERVICES OF AMERICA HOME HEALTH AND HOSPICE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov