COMPASSUS BSMH RICHMOND HHA, LLC

richmond, VAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1985

Key Information

Location & Directions

Address

2603 NINE MILE ROAD, SUITE 200

RICHMOND, VA

Service Area

This agency serves patients in RICHMOND and surrounding areas in VA.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.76% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
84%
Completed Surveys
298
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.0%
Flu Vaccination Rate63.6%
Improvement in Walking/Mobility90.7%
Improvement in Bathing90.2%
Improvement in Managing Medications88.4%
Improvement in Getting In/Out of Bed91.5%
Improvement in Breathing91.5%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score73.0%
Health Info Transfer to Provider95.7%
Health Info Transfer to Patient89.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
6 reviews
Ree

Ree

Tyra is amazing.

Verified Google review
David Cole (Dave)

David Cole (Dave)

Mom lying in urine, called Hospice early to get help. So far no returned calls and no one has come out. Very sad, we are old and cant move her by ourselves. So much for Hospice. It took 4 and a half hours to get a call back, all documented. 😢

Verified Google review
Paige McNamara

Paige McNamara

Thank you to the most amazing and compassionate team of nurses and Doctor. Our experience with everyone involved was nothing less than exceptional. During a very hard time of transitioning from life and passing on, they provided outstanding comfort ,care, empathy, and love. There are really no words to convey our gratitude for the care our loved one received.

Verified Google review
Karen Shirar

Karen Shirar

Wonderful people. You could call them anytime. The best. I was blessed for them to share the journey of my father's sickness.

Verified Google review
Audra A. Anderson

Audra A. Anderson

Great, loving and caring workers

Verified Google review

Reviews from Google Places for COMPASSUS BSMH RICHMOND HHA, LLC. These are real experiences shared by families and patients.